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Sony XDCAM EX Pro Handhelds
Sony PXW-Z280, Z190, X180 etc. (going back to EX3 & EX1) recording to SxS flash memory.

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Old December 21st, 2010, 06:48 PM   #16
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Location: Studio Alnitak, Melbourne, Victoria, Australia
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Pro HiTech is authorised.
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Old December 21st, 2010, 08:51 PM   #17
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Location: Sydney, Australia
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Originally Posted by Michael Power View Post
I'm in Sydney and about to take my own EX1 to a mob called Definatech in north western suburb of Seven Hills. They're authorised Sony engineers and the head man Don is helpful: 02 9620 7588.
The guys at Definitech know what they're doing, I got my EX1 firmware updated with them, as well as another service. I recommend them. (NOTE: I'm actually good friends with Don's daughter so I might be a little bias, but they are good and very helpful, take it from Michael)

Did you do a search for Sony's Service centres?
Home : Service Centres : Access Service Information : Support : Sony Australia
Aaron Fowler
PMW-EX1 / EOS 60D / EOS 550D / FCS2 / CS4 PP
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Old December 28th, 2010, 05:00 AM   #18
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Location: Brisbane, Australia
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sorry for the delayed reply, been out of action for a while and not checking the board.
Update: Contacted Pro Hi-tech - Stuart was very professional and helpful. They are closed for the Xmas break and reopen 10/1/11 - so I'll be sending the camera off to them then to get the service done.

Prices (as of Dec 2010 anyway) : general clean/check/firmware update for approx $159.50 inc gst - an additional $99 to get a full service to the camera - in Stuart's words - "but to be honest if the camera is in relatively good condition it's probably not worth worrying about.". Refreshingly candid.

Neil - sent you a mail regarding the MBPro repairs, let me know if you don't get it for some reason.

Thanks again to all who chimed in here - Serena et al.


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