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Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


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Old November 9th, 2015, 07:46 PM   #1
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Recover data from formatted SxS card?

i know the answer to this is most probably no, but here goes. i shot a speaker last week, thought i took footage off my sxs card. just had another shoot and reformatted it. guess what, i didnt transfer the footage.
this has never happened before. is it safe to say, that footage is gone??
im guessing theres no solution to recovering
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Old November 9th, 2015, 07:53 PM   #2
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re: Recover data from formatted SxS card?

After you formatted, if you didn't record anything, it's usually retrievable. There are two ways to retrieve it, a) using software at home that costs $50 or $100, or b) shipping to a recovery place where its more like $1,000. The software at home thing may or may not work, and I don't know the specifics for an sxs card, but it's out there. The shipping it off thing is much more reliable, but spendy.

After you formatted, if you recorded on the disk, it's probably lost.

Call Sony Media Services, 877 440 3453. There are other places that do this work, get a couple of quotes before you do anything.

Do not so much as put that card in a camera or a computer until you know what you're doing and you're ready to do it. Any I/O on that card is damaging your already fragile data.
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Old November 9th, 2015, 08:41 PM   #3
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re: Recover data from formatted SxS card?

thanks,
no i did not record on it,thank god.
a friend just told me that sony, for us , the one in el paso can recover it for 60.00. you just send it to them.
thanks for your help.
thats the same number he gave me.
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Old November 9th, 2015, 08:54 PM   #4
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re: Recover data from formatted SxS card?

Yep, thank your lucky stars that you only formatted and didn't overwrite it. That would have been impossible to recover otherwise.

One thing you can do is when you've offloaded to something secure (like dual backups or LTO) is to format the card to either HFS (Mac) or NTFS (Windows). If you set that up as your workflow, you will be forced to format in-camera and you will know the card was offloaded because you never do that to the card until you have a verified offload. This would be good practice in the future.
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Old November 9th, 2015, 09:21 PM   #5
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re: Recover data from formatted SxS card?

thanks gary,
so youre saying sending this off to sony in el paso they can get the data off the card?
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Old November 9th, 2015, 09:22 PM   #6
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re: Recover data from formatted SxS card?

That seems like the best bet.
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Old November 9th, 2015, 09:33 PM   #7
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re: Recover data from formatted SxS card?

has this ever happened to you?>
ive been shooting for years, have never done this before, always load footage as soon as im done.
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Old November 9th, 2015, 10:37 PM   #8
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re: Recover data from formatted SxS card?

Once had a guy shooting for me when XDCam was brand new and disks were expensive, we were "conserving" disks, he formatted one with some important stuff. Sony rep sent the disk overnight to Japan and they worked on it for a few weeks and got most of the stuff back.

Couple months ago I smashed an SD card - totally unrecoverable. Lost 40Gb of footage.
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Old November 10th, 2015, 06:51 AM   #9
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re: Recover data from formatted SxS card?

Quote:
Originally Posted by Jim Stamos View Post
has this ever happened to you?>
ive been shooting for years, have never done this before, always load footage as soon as im done.
I had it happen on a Red Mag once, but with those you can just drag to the trash (the camera will prompt you to re-format when you put it back in), so it was a simple matter of recovery.

Most of these kinds of issues involve media failures, of which I've had more than my fair share.
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Old November 10th, 2015, 08:34 AM   #10
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re: Recover data from formatted SxS card?

before you send it off, there are plenty of softwares to try. first find the packaging for your card, many manufactuerers like pny and sandisk include free software recovery and give a code in the package. if not then try easus or pandora recovery. they are non destructive, they do no write anything to the card. i've done a number of recovery with good success. cept when the audio guy lost power to the recorder... that was a bitch and a half to recover, but figured that one out too ;)
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Old November 10th, 2015, 09:20 AM   #11
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re: Recover data from formatted SxS card?

The thing with recovery software on your own is you have no idea what the operating system is going to do to the card first. Simply plugging it into a Windows machine could be the thing that causes it to become unrecoverable.

This is why some of these services don't use Windows machines, they use specialized hardware. If the person doing it is using a Windows machine, that's when you immediately stop and go elsewhere.

I once saw a Discovery show where they had a portable MJPEG SD recorder in a homemade rocket that crashed, and they documented them just sticking the intact SD card from the broken recorder into a Windows machine, which very likely ruined the chances of data recovery. They got zero data. (It could be undocumented PEBCAK, but yeah, don't stick cards that need data recovery into a Windows machine.)
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Old November 10th, 2015, 10:03 AM   #12
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re: Recover data from formatted SxS card?

Quote:
Originally Posted by Jack Zhang View Post
This is why some of these services don't use Windows machines, they use specialized hardware.... If the person doing it is using a Windows machine, that's when you immediately stop and go elsewhere....very likely ruined
Jack, i'm sorry but this is complete nonsense that you posted. If you have documented cases where a windows machine DEFINITELY did something to the card, then please do post it, i will be very interested.

But all you've posted is that there are cases where it's 'possible' that a windows machine was at fault, and that 'some' services don't use windows machines. All that adds up to is that aliens might have built the pyramids.

I have done several recoveries on a windows machine, there are a lot of software options and unless you do something like click the box that asks if you want to repair/format/check the card for errors, then you're 'likely' not having anything done to it that will affect 'possible' recovery.
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Old November 10th, 2015, 10:38 AM   #13
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re: Recover data from formatted SxS card?

If a harddrive crashes, then you need a specialised company but with SD cards don't need that, like Darren says there is software available that can scrape every single bit from such a card, maybe Jack is refering to the problems windows 10 had when it came out that it corrupted the contents on a sd card as soon as you connected, a issue that has been solved by now I believe.
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Old November 10th, 2015, 10:51 AM   #14
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re: Recover data from formatted SxS card?

2:49 of this video. This is exactly why I don't use Windows machines to recover SD card data:

Rocket Crash | Other Shows | Discovery

And I was talking about the earlier "immediately stop and go elsewhere" in the "mom and pa computer store" context. You definitely don't want to go to a random computer shop to do data recovery, you need to go to experts if the data is mission critical.
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Old November 10th, 2015, 11:12 AM   #15
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re: Recover data from formatted SxS card?

Quote:
Originally Posted by Jack Zhang View Post
2:49 of this video. This is exactly why I don't use Windows machines to recover SD card data:

Rocket Crash | Other Shows | Discovery
I'm really not following you... that was an sd card from a crashed rocket, and they even said the files weren't recoverable likely because it was involved in a Crashed Rocket. where exactly does windows come in?
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