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Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


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Old September 12th, 2017, 12:03 PM   #1
Tourist
 
Join Date: Aug 2017
Location: Brazil
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PMW-300 Error E-20015

Hi everyone, i having a problem with a PMW-300, i am getting the E20015 in the viewfinder, all menus still work, but no image, only a fine black and white stripe in all the screen. Anyone knows this error or have some idea were i can get more info ? no luck in the google yet. thanks in advance.
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Old September 12th, 2017, 12:14 PM   #2
Inner Circle
 
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Re: PMW-300 Error E-20015

Don't know what the error means. As you can get access to the menus I wonder if it is worth trying to do a full camera reset? (Usual legal disclaimer follows....). Alternatively, try and talk to someone at Sony Professional Support in Brazil (if they have a servicing outlet there).

P.S. I worked in Brazil for several years - what a great place!
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Old September 12th, 2017, 12:43 PM   #3
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Re: PMW-300 Error E-20015

thanks for the response, and i aready tried the full reset. The professional support just asked amost the same price of a new, without saying the problem. If you know Brazil, you have to have some douts of the "professionals" most of the time.
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Old September 12th, 2017, 10:16 PM   #4
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Re: PMW-300 Error E-20015

I put it to the Sony professional services in Australia and this is the response I received back.

Quote:
Error message indicates to a failure in the image processor and/or media block.

Unfortunately the unit will need to be sent to a service centre for evaluation and repair.
A little more info than what your local guys gave. Hope this helps.

Andrew
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Old September 13th, 2017, 11:58 AM   #5
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Re: PMW-300 Error E-20015

thank you so much for the return, finally some answers about this problem.
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Old September 13th, 2017, 05:03 PM   #6
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Re: PMW-300 Error E-20015

Please do let us all know how it goes.

Andrew
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