FS5 spareparts in London? - Page 2 at DVinfo.net

Go Back   DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony Digital Cinema Camera Systems > Sony XDCAM PXW-FS7 / FS5

Sony XDCAM PXW-FS7 / FS5
Super 35 CMOS recording 4K to XQD media cards.


Reply
 
Thread Tools Search this Thread
Old May 10th, 2016, 03:55 AM   #16
Major Player
 
Join Date: Feb 2004
Location: London
Posts: 414
Re: FS5 spareparts in London?

Still waiting... Due to no demand there is none to be had. Thought more of Sony...
Alfred Okocha is offline   Reply With Quote
Old May 10th, 2016, 04:03 AM   #17
Inner Circle
 
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,829
Re: FS5 spareparts in London?

That's very disappointing to hear. I thought Sony Prime Support would offer a professional (i.e. very timely) response to your problem. Don't think I'll bother extending my support on the FS5 once the 2-years is up.

Note: I went for extension of the Prime Support cover on my other Sony cams - e.g. my old EX3 had a full 5-years support in the end which cost me about 150/year once the initial warranty period was up. Never needed anything doing to it though and my PMW-300 has so far proved just as reliable. Think I'll just keep the money for something else in view of your recent experience.
__________________
Andy K Wilkinson - http://www.shootingimage.co.uk
Cambridge (UK) Corporate Video Production
Andy Wilkinson is offline   Reply With Quote
Old May 10th, 2016, 04:17 AM   #18
Inner Circle
 
Join Date: Feb 2009
Location: Brisbane, Australia
Posts: 2,187
Re: FS5 spareparts in London?

From speaking to the Sony support guys in Australia, the PMW-300 is a rock solid camera with which there has been no problems.

Andrew
Andrew Smith is offline   Reply With Quote
Old May 12th, 2016, 12:52 PM   #19
Inner Circle
 
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,829
Re: FS5 spareparts in London?

Was out shooting around town today and I think I've lost the eye cup (the rubber push on thing) from the viewfinder at some point. I suspect whilst carrying the camera down at my side as I walked from one location to another…probably brushed against my leg and just popped off. Just been out and re-traced my steps but can't see it anywhere (unless it's in the studio somewhere). More likely someone picked it up in town thinking "that's useful, wonder if it'll fit my XYZ!"

Not a big deal but (since its just a light push on fit) I guess I won't be the last person to do loose one - and in view of this thread I'm not sure how long it might take to get another one!
__________________
Andy K Wilkinson - http://www.shootingimage.co.uk
Cambridge (UK) Corporate Video Production
Andy Wilkinson is offline   Reply With Quote
Old June 3rd, 2016, 08:22 AM   #20
Major Player
 
Join Date: Feb 2004
Location: London
Posts: 414
Re: FS5 spareparts in London?

And there... Quick and easy. The spare part arrived. Just over two months...
Alfred Okocha is offline   Reply With Quote
Old June 4th, 2016, 05:54 AM   #21
Major Player
 
Join Date: Feb 2007
Location: London
Posts: 241
Re: FS5 spareparts in London?

Wow, that's appalling. I realise the FS5 is relatively new, but nonetheless it's a camera intended for a professional market where we live or die based on operational equipment.

I spotted this recently and from the comments section, it seems you are not alone.

__________________
www.ndavey.co.uk
Nigel Davey is offline   Reply With Quote
Old September 10th, 2016, 03:31 PM   #22
Regular Crew
 
Join Date: Mar 2013
Location: Bidford on Avon United Kingdom
Posts: 55
Re: FS5 spareparts in London?

For future reference. Small rig make a metal replacement for the clamp here:
https://www.amazon.co.uk/gp/product/...?ie=UTF8&psc=1
It's so cheap I've bought one as a back up as it's obviously a vulnerable part.
Patrick Baldwin is offline   Reply With Quote
Old September 11th, 2016, 01:41 AM   #23
Inner Circle
 
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,829
Re: FS5 spareparts in London?

Very useful info. Thanks!
__________________
Andy K Wilkinson - http://www.shootingimage.co.uk
Cambridge (UK) Corporate Video Production
Andy Wilkinson is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony Digital Cinema Camera Systems > Sony XDCAM PXW-FS7 / FS5

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 02:43 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network