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Sony XDCAM PXW-FS7 / FS5
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Old July 27th, 2017, 01:31 AM   #1
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FS5 does not detect AC adapter preventing me from firmware update

For some reason my FS5 doesn't detect or charge from the ac adapter port. I've tried several ac adapters... I normally don't care because I'm running off battery 99.9% of the time. But the fact that it's not detecting the AC plus is preventing me from having the ability to upgrade to firmware 4.0... Are you all having any problems similar? And is there a way to get around the Need of the AC needed for the update?
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Old July 27th, 2017, 03:02 AM   #2
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Re: FS5 does not detect AC adapter preventing me from firmware update

May be too obvious form my side but:

Did you switch from 'charge' to 'dc out?'
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Old July 27th, 2017, 06:10 AM   #3
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Re: FS5 does not detect AC adapter preventing me from firmware update

...and make sure there is no battery on the camera... I think from memory? Also make sure you remove all cards from the camera to be safe.

Chris Young
CYV Productions
Sydney
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Old July 27th, 2017, 04:30 PM   #4
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Re: FS5 does not detect AC adapter preventing me from firmware update

Quote:
Originally Posted by Gildo Houtekamer View Post
May be too obvious form my side but:

Did you switch from 'charge' to 'dc out?'
yeah I've tried that
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Old July 27th, 2017, 04:31 PM   #5
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Re: FS5 does not detect AC adapter preventing me from firmware update

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Originally Posted by Christopher Young View Post
...and make sure there is no battery on the camera... I think from memory? Also make sure you remove all cards from the camera to be safe.

Chris Young
CYV Productions
Sydney

still no luck :(
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Old July 28th, 2017, 12:30 AM   #6
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Re: FS5 does not detect AC adapter preventing me from firmware update

Haven't been able to confirm this yet but check this out. maybe best to hold off till this situation is clarified.

HD Warrior » Blog Archiv » Meanwhile back at Sony…FS5 firmware V4 has been pulled with no explanation.

Chris Young
CYV Productions
Sydney
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Old August 3rd, 2017, 04:45 PM   #7
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Re: FS5 does not detect AC adapter preventing me from firmware update

So... any issues with the new firmware or is it alright to go ahead and do it?

Cheers
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Old August 3rd, 2017, 11:26 PM   #8
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Re: FS5 does not detect AC adapter preventing me from firmware update

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Originally Posted by Ty Turner View Post
still no luck :(
Just had a thought. Are you 100% sure you are using the USB cable that was supplied with the camera. I have seen a couple of cases where another USB cable was used and the update wouldn't proceed. I notice with the FS5 upgrade instructions they don't specify that you MUST use the supplied USB cable. With a number of the other Sony cameras they specify to use the USB cable supplied with the camera. Sony goes on to say that

"Update functionality is not guaranteed with any other USB cable."

As I say just a thought. See below the warning from an X70 uograde.

Chris Young
CYV Productions
Sydney
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