Facts Concerning Canon Camcorder Warranty
There is a lot of incorrect and/or misleading information on the Internet about Canon warranty of camcorders. I would like to share what I have learned during the process of trying to buy a GL2.
1. The Canon warranty (1-year parts and labor) is NOT transferrable: http://consumer.usa.canon.com/ir/con...7&modelid=7512 2. Canon will honor the warranty if you have the sales receipt and the original warranty card that comes in the box. As long as the camcorder is a USA version with a USA warranty, it doesn't matter if the dealer was an authorized Canon dealer or not. This is according to the California Canon Repair Center (949-753-4200). There is also a Canon Repair Center in New Jersey (732-521-7007). 3. For non-warranty repairs, there is a minimum charge of $240.00 + sales tax + shipping IF you decide to go ahead with the repair. There is NO charge for an estimate (of course you have to pay shipping). |
I've moved your thread to our business forum since it isn't a
"classified". Thanks for the info. |
Where does it say it's not transferable?
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... it's near the bottom
Quote:
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Ah, thanks.
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I suppose one way to work around the transfer problem is to claim that you received the camcorder as a "gift". Of course, you would probably still need a copy of the original sales receipt.
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Additionally, keep in mind that the tape transport section itself is limited in coverage to 90 days, not the full year on the rest of the camcorder.
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