advice on appropriate steps to recover gear at DVinfo.net

Go Back   DV Info Net > And Now, For Something Completely Different... > Taking Care of Business

Taking Care of Business
The pen and paper aspects of DV -- put it in writing!


Reply
 
Thread Tools Search this Thread
Old April 4th, 2006, 03:28 AM   #1
Major Player
 
Join Date: Sep 2004
Location: Maryland, USA
Posts: 382
advice on appropriate steps to recover gear

I'm having a bit of a problem and any advice would be great.

I got married this past December - hired two very reputable local camera ops just to tape things for me. They used my gear, I provided stock - they did a great job, I got absolutely everything back except for two SpiderBraces. It's now April and I still haven't gotten them back. I've called and emailed the contact person greater than a dozen times over this and I've not even gotten a single response. Other than this, they were perfect. Also, they were well paid and paid without issue or delay. I found the operators via Craigslist.

Ok, this is my dilemma. I don't have enough outright info to be able to go further than making phone calls (which obviously aren't being returned). However, this is not an end of the road type of problem. If I decide to be a bit less 'diplomatic' though (I don't mean threats, I mean all the goofy scary privacy stuff that's all the news now) I'm concerned that if I use my resources and abilities to get the info I need to find and recover my gear I run into some consequences. Also, they were both female. This shouldn't matter, but it probably well if it gets ugly.

This sucks. I've never had a bad professional experience like this - esp with videography. I just want my Spiderbraces.

I think really the situation is just that it's gone on for a long enough time that they are embarassed. I don't think they are trying to steal anything, I think it's just a pride issue. However, I've gone as far as leaving messages saying to either mail or deliver or I'll pick them up no questiosn asked, I just want them back. Still nothing. Also, in all of my messages I've been polite, cordial, completely non-threatening.


Any advice?
__________________
PAL shooter in NTSC territory
Patrick Jenkins is offline   Reply With Quote
Old April 4th, 2006, 05:55 AM   #2
Inner Circle
 
Join Date: Jan 2003
Location: Chicago, IL
Posts: 6,609
One reason I never lend equipment however...I would have a female go with you (that way they can't say anything about harrassment) and just say something like"it seems there is some misunderstanding-but since you're not returning phone calls or emails I thought I would stop by so we can clear it up. I am missing (fill in the blank) and was hoping you could help me find out where the equipment has gone to without my having to resort to taking further action" BTW-say this with a big disarming smile on you face. (non threatening but still...) When one says "further action" you are not threatening, warning or anything but stating you will take additional action. WHAT KIND OF ACTION? is the usual question. My answer is "whatever is deemed appropriate for the situation-perhaps ours attorneys can handle it between them, perhaps others would need to be called in to mediate the matter-I really don't know at this time-I was hoping to work it out between us" again a big smile. This has worked for me in most cases of anykind of "misunderstanding" for over 25 years and still works today!
The implied act is always more powerful than the actual act

Good Luck

Don
Don Bloom is offline   Reply With Quote
Old April 4th, 2006, 07:06 AM   #3
Regular Crew
 
Join Date: Mar 2006
Location:
Posts: 86
Quote:
Originally Posted by Patrick Jenkins
Ok, this is my dilemma. I don't have enough outright info to be able to go further than making phone calls (which obviously aren't being returned).
Quote:
Originally Posted by Don Bloom
...I would have a female go with you (that way they can't say anything about harrassment) and just say something like"it seems there is some misunderstanding-but since you're not returning phone calls or emails I thought I would stop by so we can clear it up.
From what I understand, Patrick does not have enough information to make a visit, as you have suggested.

Did you sign any kind of contract with these two ladies? How were they paid? Would you have any proof of the equipment you loaned to them? Usually, doing a little search with the online telephone pages can result in an address, but this is always not the case. It's worth a try... then you are free to follow Don's suggestion.
Tom Bolia is offline   Reply With Quote
Old April 4th, 2006, 10:51 AM   #4
Major Player
 
Join Date: Sep 2004
Location: Maryland, USA
Posts: 382
It always happens like this doesn't it... finally figure out the situation and write about it and then you make headway immediately after and then it becomes moot :o)

I got in touch with her this morning - she's actually out of the country doing production for a show (amazing background - is why I really wanted her) so I think everything is resolved. I should be getting the braces back soon!

(I'll keep this thread just in case)
__________________
PAL shooter in NTSC territory
Patrick Jenkins is offline   Reply With Quote
Old April 4th, 2006, 10:56 AM   #5
Major Player
 
Join Date: Sep 2004
Location: Maryland, USA
Posts: 382
Quote:
Originally Posted by Tom Bolia
From what I understand, Patrick does not have enough information to make a visit, as you have suggested.

Did you sign any kind of contract with these two ladies? How were they paid? Would you have any proof of the equipment you loaned to them? Usually, doing a little search with the online telephone pages can result in an address, but this is always not the case. It's worth a try... then you are free to follow Don's suggestion.
I have proof of the equipment and payment was by check. I made sure I had a good trail (just to be safe).

I used to ahem, be a tad more rebellious back in the day (2600 untie! ;-) so I had no problem getting all of the info needed with which I could persue. I'm glad it's going to work out amicably and professionally.
__________________
PAL shooter in NTSC territory
Patrick Jenkins is offline   Reply With Quote
Old April 6th, 2006, 03:05 AM   #6
Trustee
 
Join Date: May 2003
Location: Atlanta GA
Posts: 1,427
Patrick that's awesome and a little shocking that you're willing to admit to some nefarious (or perhaps just curious) 2600 acts on a real names forum. I try to read the magazine whenever I get that chance but having never advanced much ebyond a script kiddie most of it's lost on me, though I do find that social engineering is amazing. Good luck getting your spiderbraces back.
__________________
I have a dream that one day canon will release a 35mm ef to xl adapter and I'll have iris control and a 35mm dof of all my ef lenses, and it will be awesome...
Nick Hiltgen is offline   Reply With Quote
Old May 22nd, 2006, 12:58 AM   #7
Major Player
 
Join Date: Sep 2004
Location: Maryland, USA
Posts: 382
Well, I'm still dealing with this. I'm sure it's a lost cause and I'm never going to get the 2 Spider Braces back.

I've been in contact with the videographer (Annie - not going to include a last name), she's actually been quite pleasant to talk to, but ultimately she still hasn't returned anything and she's been since relocated a few times so that it's now logistically not worth my time to actually track her down.

There was a contract (written but informal - tho legal), and I have talked to my lawyer - and I already knew this going in - but there's basically zilch I can do. I could get the gear back persuing the whole thing legally, but it'll cost more than just replacing it outright. Quite honestly she's probably relying on that.

It's funny, there's a lot I haven't detailed here, but really the only lesson I can take away from this is that it just reinforces my whole DIY mentality in the first place.

Live and learn (or something)!
Patrick Jenkins is offline   Reply With Quote
Old May 22nd, 2006, 01:14 AM   #8
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 26,900
Images: 513
Well look at it this way... a pair of Spider Braces isn't going to break the bank. Marcos isn't exactly charging an arm and a leg for them. I still have a jib out "on loan" to a guy in Houston. Four years later I'm still trying to tell myself that it's only $600.
__________________
CH

Search DV Info Net | DV Info Net Sponsors | A Decade (+5) of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old May 22nd, 2006, 11:21 AM   #9
Major Player
 
Join Date: Apr 2002
Location: Lewisburg PA
Posts: 752
A simple solution is to call the police and report the items as stolen -- which is what has happened. You've made reasonable attempts to secure the items return and it seems clear the other party won't and that's theft.

I doubt the police will act on your behalf but at least you'd have a record for tax purposes and could claim the missing items as a loss.
Peter Wiley is offline   Reply With Quote
Old May 22nd, 2006, 12:53 PM   #10
Major Player
 
Join Date: Sep 2004
Location: Maryland, USA
Posts: 382
Quote:
Originally Posted by Peter Wiley
A simple solution is to call the police and report the items as stolen -- which is what has happened. You've made reasonable attempts to secure the items return and it seems clear the other party won't and that's theft.

I doubt the police will act on your behalf but at least you'd have a record for tax purposes and could claim the missing items as a loss.
That's a good idea, thanks!
Patrick Jenkins is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > And Now, For Something Completely Different... > Taking Care of Business

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 11:50 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network