A Stressful Wedding SDE + Busted Lens

Raymond Tsang · October 7th, 2009, 01:19 PM

Hey guys - Canon just called to say the lens was ready for pickup - a 24 hour turnaround :)

They quoted a 7-10 day turnaround but I guess things must be slow at the service center... The whole process was simple and satisfactory.

Yang Wen · October 7th, 2009, 01:38 PM

Raymond.. I suffered similar damage to my Canon 17-40 .. ended up in two pieces with the internal ribbons.. costed $170 to repair including Canon shipping it back to me in 2 days.. They also cleaned and calibrated the AF so lens came back sharper than it was before the damage.

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October 7th, 2009, 01:19 PM	#16
Raymond Tsang Regular Crew Join Date: Dec 2008 Location: Los Angeles, CA Posts: 50	Hey guys - Canon just called to say the lens was ready for pickup - a 24 hour turnaround :) They quoted a 7-10 day turnaround but I guess things must be slow at the service center... The whole process was simple and satisfactory.

October 7th, 2009, 01:38 PM	#17
Yang Wen Major Player Join Date: May 2003 Location: Chicago, IL Posts: 946	Raymond.. I suffered similar damage to my Canon 17-40 .. ended up in two pieces with the internal ribbons.. costed $170 to repair including Canon shipping it back to me in 2 days.. They also cleaned and calibrated the AF so lens came back sharper than it was before the damage.