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What Happens in Vegas...
...stays in Vegas! This PC-based editing app is a safe bet with these tips.


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Old September 10th, 2007, 09:42 AM   #1
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Vegas 8 Pro pricing

$134.95 download or $149.95 boxed.
Go here for the details.
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Old September 10th, 2007, 10:04 AM   #2
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Beautiful. Thank you.
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Old September 10th, 2007, 12:07 PM   #3
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Hmmm - bit concerned that I just upgraded from v7 to v8 and I paid $234.95 this morning!

What did I do wrong?! More to the point, how can I resolve it!!??
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Old September 10th, 2007, 12:24 PM   #4
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Call customer service and tell them what happened.

I usually takes just a little time for the initial "cheaper" price to become know/made active.
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Old September 10th, 2007, 12:28 PM   #5
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Thanks Edward, I will. Just had a quick peek over at the Sony forums and there are a couple of gripes on a similar theme.
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Old September 10th, 2007, 12:33 PM   #6
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Sigh - only US numbers! If the speed of Sony's call centres is anything like Virgin or Vodafone over here, this international call will end up costing me more than the hoped for refund!!

I've opted for an email instead.
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Old September 10th, 2007, 01:16 PM   #7
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Hi,

I fell in the same trap, placed the order at 249,95USD. I decided to call Sony - albeit some expenses callin overseas from Finland. Fortunately, the complete call took only 5 minutes! A very helpful Lady apologized, cancelled my order and asked me to reorder using the new price. The whole thing took 10 minutes. Now I am awaitng my boxed 149,95USD upgrade VP8!!!

I would say that Sony's customer service is in good order. The same you cannot say about the sales dept. They should have started with this special bargain price directly when the gates opened ..... ;) At least it would have saved lots of trouble on both sides of the fence.

Christian
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Last edited by Christian de Godzinsky; September 10th, 2007 at 01:17 PM. Reason: typos
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Old September 10th, 2007, 03:38 PM   #8
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Christian, your brave action inspired me!

I called them direct and they have credited my credit card with the $100.

Painless. In fact, one of the cleanest customer services contacts I've had for a while. Well done Sony.

(As you say, shouldn't have happened in the first place!)

Oh yes, and after I made the call I found a UK customer service number!

Sigh . . .
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Old September 10th, 2007, 04:00 PM   #9
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For non-US based sufferers!

Note that the European numbers put you through to the US location so you need to be calling during their office hours, not yours. At time of writing they are still open for business.

World-wide English language service
+1 608.204.7703
8:00 a.m. to 6:00 p.m. CST, Monday through Friday

European Locations:
United Kingdom: 0800 028 1475 (toll free)
France: 0805540331 (toll free)
Germany: 0800 0006511 (toll free)
Switzerland: 0800 563636 (toll free)
8:00 a.m. to 6:00 p.m. CST, Monday through Friday
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Old September 10th, 2007, 08:33 PM   #10
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Quote:
Originally Posted by Mike Kujbida View Post
$134.95 download or $149.95 boxed.
Go here for the details.
Does that mean I could buy VegasŪ 8 Movie Studio + DVD Platinum Edition for $129.95 and then upgrade for $149.95 for a grand total of $279.90 - i.e., get the fully boxed product for less than half the list price?

For a current non-user of Vegas, that would represent a steal (and something of a boo-boo on Sony's part). Where's my credit card?
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Old September 10th, 2007, 08:43 PM   #11
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umm... no.

"Upgrade any professional version of Vegas (Vegas Pro, Vegas Audio, or Vegas Video, Vegas, or Vegas+DVD) to Vegas Pro 8.

Pricing excludes Vegas LE"

It looks to me like that excludes all Vegas Movie Studio versions for the limited time offer of $150 upgrade..

However, there is an upgrade path available to Vegas Movie Studio users on this page
https://www.sonycreativesoftware.com...cid=111&disp=1 for about $300.
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Old September 10th, 2007, 08:47 PM   #12
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Sorry John but you're not that lucky.
The page I linked to says:

Upgrade to Vegas Pro from Vegas

Upgrade any professional version of Vegas (Vegas Pro, Vegas Audio, or Vegas Video, Vegas, or Vegas+DVD) to Vegas Pro 8.


The other upgrade page says:

Upgrade to Vegas Pro from Vegas Movie Studio

Upgrade any version of Vegas Movie Studio, Screenblast Movie Studio, VideoFactory, or Vegas LE software to Vegas Pro software.

That price is $284.95 download or $299.95 boxed.
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Old September 10th, 2007, 09:06 PM   #13
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Aha! Thanks, Mike and Seth.

I wasn't sure because though it lists the ones you mention it also says LE isn't valid. Odd to state that but not explicitly mention Movie Studio (which Sony bill has having "professional level power").

Still, getting Movie Studio (not with the DVD stuff):

$79.95 + $299.95 = $379.90 which saves quite a few pennies.

John.
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Old September 10th, 2007, 10:33 PM   #14
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Quote:
Originally Posted by Seth Bloombaum View Post
"Upgrade any professional version of Vegas (Vegas Pro, Vegas Audio, or Vegas Video, Vegas, or Vegas+DVD) to Vegas Pro 8.

Pricing excludes Vegas LE"
First time hearing of LE (Limited Edition?), does the above mean you can upgrade from even older editions than 7.0 as well ... like upgrade from an upgrade? Has anyone tried?
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Old September 11th, 2007, 01:08 AM   #15
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Quote:
Originally Posted by Mike Dulay View Post
First time hearing of LE (Limited Edition?), does the above mean you can upgrade from even older editions than 7.0 as well ... like upgrade from an upgrade? Has anyone tried?
Don't know about LE (it may be some OEM-version of Vegas, bundled with camera, or sumthin like that) but traditionally all older Vegas versions have been eligible for an upgrade for the stated price. So if you decide to skip versions (as I did, went from 5 to 7 directly) you won't lose any money on upgrade.

This is one reason I love Vegas. And also the initial upgrade price during first 30 or so days after the release has always been a bargain.
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