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December 3rd, 2011, 01:24 PM
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#1 |
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Major Player
Join Date: Dec 2006
Location: Gilroy, CA
Posts: 398
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V11...Asking for a refund
Never done this before and have stuck with Vegas for several years, but this version for my use is unacceptable due to not recognizing plugins that have worked in all previous versions.
I don't know if I'm in the majority or minority, but including broadcast quality audio in my productions is a standard I refuse to compromise on. Previous versions of Vegas have conflicted with UAD audio plugs, but there were workarounds. With version 11 crashing using Sonnox effects (a Sony product), I'm left with the standard Vegas effects which aren't good enough, especially for mastering final audio tracks and controlling output levels. So if Sony can't resolve this by Monday, I'll go back to V10 and get a refund. |
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December 9th, 2011, 01:02 PM
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#2 |
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Major Player
Join Date: Dec 2006
Location: Gilroy, CA
Posts: 398
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Re: V11...Asking for a refund
So after several e-mails with no response, I called customer support and got through to the lead tech for Vegas. Turns out V11 crashes from plugins that use an i-lok which includes Sonnox, Waves and others. He said the bug is known and that the upcoming update will include a fix.
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December 9th, 2011, 02:28 PM
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#3 |
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Trustee
Join Date: Oct 2009
Location: Rhinelander, WI
Posts: 1,258
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Re: V11...Asking for a refund
What’s an i-lok?
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December 9th, 2011, 06:55 PM
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#4 |
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Inner Circle
Join Date: Dec 2003
Location: Hampshire, UK
Posts: 2,237
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Re: V11...Asking for a refund
Usb dongle copy protection.
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December 9th, 2011, 07:09 PM
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#5 |
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Inner Circle
Join Date: Sep 2006
Location: Sydney.
Posts: 2,887
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Re: V11...Asking for a refund
Ian , have you used it successfully before V11?
Cheers.
__________________
Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated. |
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December 9th, 2011, 09:30 PM
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#6 | |
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Trustee
Join Date: Oct 2009
Location: Rhinelander, WI
Posts: 1,258
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Re: V11...Asking for a refund
Quote:
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December 9th, 2011, 09:48 PM
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#7 | |
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Major Player
Join Date: Dec 2006
Location: Gilroy, CA
Posts: 398
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Re: V11...Asking for a refund
Quote:
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December 10th, 2011, 02:53 AM
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#8 |
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Inner Circle
Join Date: Dec 2003
Location: Hampshire, UK
Posts: 2,237
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Re: V11...Asking for a refund
Hi Allan,
Not personally, I just looked it up on Google to save Adam the trouble ;-) |
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