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Old March 8th, 2018, 07:46 PM   #1
Join Date: Jul 2007
Location: New Zealand
Posts: 1,109
Vegas 15 crashing...

I have just started working on my long running project after a couple of month break. I upgraded to Vegas 15 and am using it for the episode I am at present working on.

The last couple of times I have opened the program, Vegas has crashed...out of the blue.

I've just be playing the current episode through to get a feel again for it after the long break, and after simply playing through around 5 minutes of it, it stopped. About a week ago I did about an hours work on it and it stopped about 3 times...once again simply playing it through...

This is a bother, as at no point can I be certain that the program will continue on running. I have never had this happen before.

I have not upgraded to the latest release...15.whatever...

UPDATE: I had started Vegas again and had it running in the background as I wrote this message, however immediately on posting this message, Vegas crashed again..
UPDATE 2: Another 5 minutes and another crash...
UPDATE 3: And another after about 4 minutes...
UPDATE 4: Interestingly, I updated to version 311 and had no more crashes when playing through the episode...maybe updating fixed whatever the issue was...hope so...

Last edited by Renton Maclachlan; March 8th, 2018 at 08:45 PM.
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Old March 9th, 2018, 01:35 PM   #2
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Join Date: Dec 2001
Location: Southern Illinois
Posts: 7,879
Re: Vegas 15 crashing...

It is always good to update to the newest build first. Glad to hear that appeared to fix your issue. If you get crashes, it would help if you post the error information. Without any error information, it's hard to tell why you would be getting a crash.
Edward Troxel [SCVU]
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Old March 10th, 2018, 03:02 AM   #3
Join Date: Jul 2007
Location: New Zealand
Posts: 1,109
Re: Vegas 15 crashing...

Not sure I know how/where to find the 'error information'. At each crash, I got a box asking if I wanted to send a report to Magic... which I did...
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Old March 10th, 2018, 04:05 AM   #4
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Join Date: Apr 2010
Location: Bandung, West Java, Indonesia
Posts: 41
Re: Vegas 15 crashing...

New Build 321 of Vegas Pro 15 just released.
Vegas Pro 15 Update 4 (Build 321) Released

Also, for more info about the 'error information' (Problem Reporting Service dialog box), you can read here:
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Old June 18th, 2018, 06:04 AM   #5
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Join Date: Jun 2003
Location: Fredericksburg, VA
Posts: 245
Re: Vegas 15 crashing...

Recently downloaded and installed 15.361 pro.
Worked flawlessly for a day.
"Not responding" crashes every 20 minutes now on 2nd day.
Considering abandoning Vegas and starting brand new learning curve with Adobe, just so I can edit.
Working with XAVC-S files.
Tried RAM preview to 0, disabling GPU, no thumbnails.
Everything appears to be fine, right up until it's not. No symptoms or complaints until it just locks up, and Vegas has to be restarted to resume.
Appreciate the pages of tech things to try to stabilize, but frankly I want to edit, not be a beta tester and tweaker. I expect magix to do the testing and tweaking so that I can just pay to edit.
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