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-   -   'frames were dropped' the fault of a new DVDR? (https://www.dvinfo.net/forum/adobe-creative-suite/60942-frames-were-dropped-fault-new-dvdr.html)

David J. Payne February 17th, 2006 01:18 PM

'frames were dropped' the fault of a new DVDR?
 
hi,
this problem has been annoying me for a couple of hours now and I've researched a lot but cannot find the answer. My canon xl1s has worked fine on my pc through premiere however now it just will not capture. Firstly the capture window (when i change capture settings to DV1394) stayed blank as the footage was playing on my camcorder. Now I seem to be able to capture but only for a second or two. Then the 'frames captured' number remains the same as the footage continues playing back in the camcorder.
I have recently installed a new DVDRW and I have read up about some conflicts that this can cause. I tried disabling this DVDRW in device manager and then opening up the pc and unpluggng the power but neither worked. I have also re-installed premiere but I still only get the second of capture time. The hard disk I am capturing to has 40 GB spare so it cannot be this.
I am desperate to solve this problem so if anyone has any help I'd be most greatful.
David

David J. Payne February 17th, 2006 03:13 PM

I have just tried using Vegas, Pinacle and even windows movie maker to capture and none of these even allow me to see a preview as I'm capturing. Like in premiere, when I press stop capturing in any of these programs they all say nothing has been captured so its clearly a PC based problem. Is there anything that can be done short of a full format?
thanks
David

Miguel Lombana February 17th, 2006 06:27 PM

Quote:

Originally Posted by David Payne
hi,
this problem has been annoying me for a couple of hours now and I've researched a lot but cannot find the answer. My canon xl1s has worked fine on my pc through premiere however now it just will not capture. Firstly the capture window (when i change capture settings to DV1394) stayed blank as the footage was playing on my camcorder. Now I seem to be able to capture but only for a second or two. Then the 'frames captured' number remains the same as the footage continues playing back in the camcorder.
I have recently installed a new DVDRW and I have read up about some conflicts that this can cause. I tried disabling this DVDRW in device manager and then opening up the pc and unpluggng the power but neither worked. I have also re-installed premiere but I still only get the second of capture time. The hard disk I am capturing to has 40 GB spare so it cannot be this.
I am desperate to solve this problem so if anyone has any help I'd be most greatful.
David

Premier does this to me sometimes as well, that's why I use Scenealyzer to capture, however in the past I found the booting with the equipment off and then turning it on once the machine was ready and configured to capture seems to have fixed it. All I can say is experiment with turning off and on the gear, eventually you will get it to work. Typically for me the only time this happened was when I tried to capture live video or VHS from my JVC MiniDV/VHS combo deck. Don't re-format, it's not the OS.

Paul Cuoco February 17th, 2006 06:59 PM

Something got screwed up on your 1394 bus. Is your DVDR 1394 or IDE? Is there anything else on your 1394 connections? ipod? Anything?

I had a similar problem and I found I was overloading the 1394 on my motherboard. The only way to fix it was to remove the other peripherals on my USB and 1394 bus until I could install a dedicated 1394 card.

You shouldn't have to reformat your whole system. Have you tried a system restore to a point before you installed the DVDR and see if you still have the problem?

David J. Payne February 18th, 2006 09:01 PM

i havent tried restoring but I have removed my ipod and DVD drive and still nothing. The DVDR is IDE. I'm going to try some more tomorrow but I need to get this sorted quickly! Hopefully the restore will do it.
thanks for everyones help so far

David J. Payne February 19th, 2006 04:05 PM

ok i have tried EVERYTHING. I have uninstalled anything 1394 related and rebooted.. nothing. I also restored to before the DVD drive was installed and still nothing. I'm still either getting nothing when I try to capture or the picture freezes after a second and no frames are captured.
please help me!

Nick Weeks February 19th, 2006 04:08 PM

Just a shot in the dark but have you tried new and/or updated video drivers?

David J. Payne February 19th, 2006 04:27 PM

do u mean graphics card drivers? I don't see how this would effect it if it was capturing fine before... I'll try this anyway. thanks.

Miguel Lombana February 19th, 2006 06:32 PM

Quote:

Originally Posted by David Payne
do u mean graphics card drivers? I don't see how this would effect it if it was capturing fine before... I'll try this anyway. thanks.

Good suggestion, you'd be surprized!!!

David J. Payne February 21st, 2006 06:44 AM

removed the old geforce drivers and installed updated ones.. still have the same problem.
Any other ideas before I format this mother?
Does anyone know if a dedicated firewire card would solve the problem as the firewire I use now is on board.
Thanks

Miguel Lombana February 21st, 2006 10:15 AM

Quote:

Originally Posted by David Payne
removed the old geforce drivers and installed updated ones.. still have the same problem.
Any other ideas before I format this mother?
Does anyone know if a dedicated firewire card would solve the problem as the firewire I use now is on board.
Thanks

Dave I have a Sound Blaster Augigy with 1394 onboard as well as an on board 1394 in my Dell and that's not an issue. Hate to say it but you might be at that point.

Dionyssios Chalkias February 21st, 2006 10:23 AM

You did try with a different cable, didn't you?

David J. Payne February 21st, 2006 10:42 AM

Quote:

Originally Posted by Dionyssios Chalkias
You did try with a different cable, didn't you?

surely this wouldnt be the issue if it starts capturing and freezes after one or two seconds? I will buy another cable now anyway.
Ive been told by a small hobbit man that I have a driver or an IRQ issue? particularly as this started since i installed my latest DVD drive. any views on that?it has just occured to me that when I unplugged the DVD drive I unplugged my old drive that I'd made slave instead of the new drive that I'd made master. I will try this also tonight.
headache time...

David J. Payne February 24th, 2006 03:15 PM

well... nothing worked so i formatted.
now I have another problem here:

http://www.dvinfo.net/conf/showthrea...081#post437081

:: on the verge of giving up for life!! ::

Patrick King February 24th, 2006 03:26 PM

David,

Are you aware of the Microsoft admitted problem with the 1394b performance being decreased after installation of SP2?

Here is the Knowledgebase article. I've been told to read the article carefully before deciding if their "fix" is sutiable for your system.

That's all I can help you with, so as Microsoft says..."Good Luck with that!"

David J. Payne February 24th, 2006 03:40 PM

thanks patrick. i did read something about that, however it was long after installing sp2 that i noticed this problem.. its certainly baffled me. ive now read that nimo codec pack might be causing my other problem.. i'll try sorting that now

David J. Payne February 24th, 2006 04:36 PM

Quote:

Originally Posted by Patrick King
David,

Are you aware of the Microsoft admitted problem with the 1394b performance being decreased after installation of SP2?

Here is the Knowledgebase article. I've been told to read the article carefully before deciding if their "fix" is sutiable for your system.

That's all I can help you with, so as Microsoft says..."Good Luck with that!"

just spent a little while with the fix on this. Now it captures for between 20-30 secs before freezing. I have tried the sid speed on 0, 1, 2 and 3 and none of them allow for capturing more than that.
i think I have to try to rollback to servicepack 1a but unfortunately my copy of windows is already complete with sp2.
Does anyone know if its possible to choose to not install sp2 during the installation? I didnt see it during todays reformat.

Nick Weeks February 24th, 2006 07:53 PM

If the CD comes with it pre-installed, you can't remove it as far as I know. Is your XP CD the retail version (full install?) XP Pro, right?

I may have some older copies available at work that either have no service pack or are pre-installed with SP1a I could send to you. I know we used to have about 50 of them. Your product key and everything should work just fine, and if I can find some I'll send one to you free of charge.

If you just email me your shipping address, I'll look Tuesday and see what I can find.

David J. Payne February 25th, 2006 04:18 AM

Quote:

Originally Posted by Nick Weeks
If the CD comes with it pre-installed, you can't remove it as far as I know. Is your XP CD the retail version (full install?) XP Pro, right?

I may have some older copies available at work that either have no service pack or are pre-installed with SP1a I could send to you. I know we used to have about 50 of them. Your product key and everything should work just fine, and if I can find some I'll send one to you free of charge.

If you just email me your shipping address, I'll look Tuesday and see what I can find.

thats very kind of you nick, thanks a lot. I'm pretty sure I have an old version of windows at home somewhere which does not have SP1 on it but if i can't find that I'll certainly let you know and ofcourse I'll pay you whatever it costs to ship.
After doing some research it seems the problem is with VIA 1394 chipsets. I'm going to the shop today to buy one that has a Texas Instruments chipset as I'm told these do not have any problems with SP2... I will post my findings as soon as I know.
thanks again. David.

Nick Weeks February 25th, 2006 10:58 AM

Good luck...

David J. Payne February 25th, 2006 08:27 PM

just incase anyone has the same problem, it seems that either rolling back to sp1 or buying a firewire card with the TI chipset (as I did) corrects this issue. I still have the occasional issue that means I have to turn my camera off, restart premiere and turn it back on again in order to capture, but thats nothing compared to the hell I've had the last two weeks so I'm happy to stick with the TI card that I've got.

Alan Craven February 26th, 2006 01:13 AM

Firewire networking can cause this sort of problem. Is it turned off?

David J. Payne February 26th, 2006 07:00 PM

Quote:

Originally Posted by Alan Craven
Firewire networking can cause this sort of problem. Is it turned off?

i never knew of such a thing. its turned off only if thats its default

Alan Craven February 27th, 2006 01:00 AM

There is a setting in the Windows firewall for this. I think "on" is the default. It is on the Advanced tab of the firewall settings.

It is possible that other firewalls also have this setting.

David J. Payne February 27th, 2006 11:57 AM

hmm ok thanks. Ive disabled it now as we have one within our router anyway. I suppose I'll never know if it would have solved the problem now that I've got the TI chipset capture card! Seems to be working fine now tho.


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