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-   -   in need of some expertise and guidance (https://www.dvinfo.net/forum/all-things-audio/537437-need-some-expertise-guidance.html)

Paul Mailath May 29th, 2020 03:54 AM

Re: in need of some expertise and guidance
 
the warranty sound promising but they want a date & proof of purchase - it was so long ago I'd have no idea and I'm not crawling under the house to go through 10 years of records - it's a paperweight.

Andrew Smith May 29th, 2020 05:08 AM

Re: in need of some expertise and guidance
 
Rode are awesome anyway with their warranty stuff. Don't let a little thing like the final stroke of the tenth year stop you. Give them a call and see what they think.

Andrew

Paul Mailath May 29th, 2020 11:42 PM

Re: in need of some expertise and guidance
 
I made the trip to Newcastle today and came back with a new mike

here is test 7 - everything on, everything running - the only change is a new XLR cable and a new Neumann TLM 102 mike.

https://drive.google.com/file/d/1Pm_...ew?usp=sharing

Paul R Johnson May 30th, 2020 09:18 AM

Re: in need of some expertise and guidance
 
Well that's sorted that! Only downside being the pocket - but you'll feel confident with this new one I'm sure.
Good luck with the project.

Paul Mailath July 7th, 2020 10:57 PM

Re: in need of some expertise and guidance
 
POSTSCRIPT

sent my old mike off the Rode and it just came back:

"repaired faulty capsule & tested/serviced mic and needed to also replace DCB as it was lower gain than reference mic. Also replaced XLR connector as it was crackling"

RODE ARE AWESOME!!!!

this mic was old, there was no way I was expecting anything from them - but they came through.

Paul R Johnson July 8th, 2020 12:05 AM

Re: in need of some expertise and guidance
 
Now this is something people should remember and take as positive. Says a lot about rode!

Andrew Smith July 8th, 2020 03:23 AM

Re: in need of some expertise and guidance
 
I still remember a story from ages ago about an over ten year old mic going back to Rode for a possible fix and their response was along the lines of "hmmm ... that shouldn't happen" and sending a new replacement mic back.

Rode are genuine legends and it's another reason why I only buy their stuff.

Andrew

Greg Miller July 8th, 2020 02:03 PM

Re: in need of some expertise and guidance
 
Quote:

Originally Posted by Paul Mailath (Post 1960083)
POSTSCRIPT

sent my old mike off the Rode and it just came back:

Paul, that's great news! I'm not in the market for a mic right now, but if and when I am, I'll certainly keep Rode in mind. I'm glad this had a happy ending for you, after all the pain.


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