View Full Version : Error: Adobe premiere pro is running low on system memory
Tyson Persall November 19th, 2007, 03:52 PM Here is my problem. I get this error a lot. Please help me fix it. And here is what Windows Task manager says after the error:
My Computer Specs:
AMD Dual core Opteron 270 (x2)
MB: Tyan Thunder K8WE
Ram: 4gb Corsair ECC
Video card: Nivida Quadro FX 560
Sound card: Audigy 2 zs
Blackmagic Intensity card
RAID: 4x500gb WD AAAKSS SE16 hard drives in RAID 0 = 1.8TB total video storage. ( 200+MBs per second)
System drive: Western digital SE16 250g EIDE hard drive. (dual boot windows XP pro)
Tyson Persall November 19th, 2007, 03:56 PM I am wondering if it has to do with my PAGE file being set up wrong? (above image). I have 4GB of Ram installed. However, my computer curently only recongises 2.75gb of Ram according to my system properties: (see image 4 above)
So can anyone can tell me what to do that would keep me from getting this error. I have tried turning off disk indexing but i still get this error. >?
Mike McCarthy November 19th, 2007, 03:57 PM Rebooting more frequently, smaller projects, shorter timelines, that is the usual answer. Are you using Matrox? Also, someone claimed they found a background utility that defragmented active memory, and prevented this specific error, but I can't find that post now.
Joel Davis November 19th, 2007, 09:04 PM I had the same problem some time ago, I solved it by exporting large chunks of the project and then re-importing them into a new project. This gives you a lot less cuts in the timeline and worked for me.
Ron Evans November 19th, 2007, 10:23 PM It's good practice to make sure drives are only doing one thing at a time. You have a few logical drives but how many real drives do you have? The OS and page file are used all the time so you don't want these drives to have video on them at all. So don't put page file with storage or temp files or rendered files. Next its good to keep storage , temp and rendered on separate drives. This separation is as much for seek operation not really for throughput, most modern drives have plenty of throughput if they don't have to keep finding files!!!! Next Win XP is likely a 32bit version so will not recognize 4G RAM it is indicating the max it can recognize and it cannot use anymore. You only need the page file on one of the drives and not the video storage drive. If your logical drives are real drives then put the page file at 2G fixed on the small 40G VOL2 and make sure the other drives say no page file on them. Use your "backup drive" for temp files, set a directory for premiere temp and direct Premiere to use that for audio and video temp operations.
Ron Evans
Mike McCarthy November 19th, 2007, 11:48 PM I agree with the comments above to an extent. Definitely get your Pagefile of your Raid, priority one. I personally recommend setting your Adobe temp file directories to your Raid, but if you have drives to spare, set your media cache to a separate spindle. It seems that most of your volumes are on the same 250GB spindle, so I would put the media cache on the raid. If anything goes on a separate disk, it should be the page file, (On the 300G) Preview renders should go to your raid, especially if you are editing uncompressed.
Giroud Francois November 20th, 2007, 01:53 AM Tests have shown that XP is running slower with 4gig of ram instead of 2 and that Premiere is not faster with 1, 2 or 4 gig of Ram.
there is a boot option for windows that allows to run with 3 gig of ram, but it does not proof to be usefull and can make your PC unstable, so i do not recommend it.
an XP application can only use 2 gig of ram at once, then it pages the memory on disk, so you better need to take care of having a good, large swap file on a fast disk.
Ideally you can use an i-ram card (a SATA ram drive) to put your swap file on it.
I got 2 gig on my motherboard, 3 gig on my i-ram and never seen any message about memory error in premiere.
if you want to take benefit of lot of ram , try XP 64.
Roger Averdahl November 20th, 2007, 12:48 PM Tyson, if you have Premiere Pro CS3:
1. Go to Edit > Preferences > General
2. Change Optimize rendering for from Performance to Memory.
Off topic:
How do you get a total of eight colors on your clips on the Timeline? It looks pretty handy but how do you do it since there are only eight colors aviable and all eight labels cannot be placed in the Timeline, such as Bins?
Mike McCarthy November 20th, 2007, 01:56 PM You can label clips any color you want, select a clip on the timeline or in the project panel, and go to Edit->Label->(Select Color) All eight are available.
If you are NOT using extra hardware like Matrox AXIO or AJA Xena, then XP64bit should help you in this regard, provided you have at least 4GB of RAM.
Roger Averdahl November 20th, 2007, 02:29 PM You can label clips any color you want, select a clip on the timeline or in the project panel, and go to Edit->Label->(Select Color) All eight are available.
Yes, but you can only place seven of them on the Timeline, hence my question since Tyson has eight colors on his Timeline. :)
EDIT:
Hum, now i see that he has seven colors...
Tyson Persall November 20th, 2007, 02:49 PM To clarify, I only have 2 actual internal drives. The system drive is a 250g that is partitioned 3 times into the 40g System, 40g VOL2, and 160G Backup. This way i have a dual boot of WinXP pro. The 300g is connected by USB.
So I have learned that i should not put my Page file on the RAID. -And you are saying i should (ideally) have storage, temp files, and rendered files ALL on SEPARATE DRIVES? So I would have to have 2 more drives to do that right?
As far as my PAGEFILE... That's the only thing i can fix right now. Ideally if I had another fast drive i would put the page file on it. But my RAID 0 array is 4 disks and they take up all the SATA channels on my MB. The 300g drive is only conected via USB so it would be too slow i would think... Thus, my only option at the moment is to put my Pagefile back on the System drive. ( is this ok? ) My system drive is kind of slow in comparison to the RAID... Its a slower IDE133 drive.
As far as my page file on my Storage drive, I guess I thought this was a good idea since my RAID was hitting around 260mb/s Read rate when it was empty. Of course now that it is 60% full it only hits 150mb/s} Yes, i do some uncompressed work, but this project is very long documentary in DV.
Tyson Persall November 20th, 2007, 02:52 PM I think the future solution to this problem is for me to install a RocketRAID SATAII PCI-X card and buy some new drives. It also might help me too if my System drive was a RAPTOR 150g and it was on the SATA channel instead of the IDE133 channel. That way with 4 more SATAII channels i could instal 3 more drives. A system drive for the OS, a Page file drive, render file drive, and then have the 4 Disk RAID array for storage drive. -Whew, I wonder if my Power Supply can even take all that.
Herman Van Deventer November 20th, 2007, 03:27 PM Late to the subject :
Please have a look at this tweak list : paragr. 3 memory and paging files.
Link / http://www.videoguys.com/TweaksWINXPVE.html
Tyson Persall November 20th, 2007, 09:03 PM After moving my Pagefile to the System drive "160g Backup" i am still getting the same error from Premiere.
Harm Millaard November 21st, 2007, 02:47 AM I think the future solution to this problem is for me to install a RocketRAID SATAII PCI-X card and buy some new drives.
I would suggest NOT RocketRaid, since it is a software based Raid controller. Better get a hardware based raid controller from Areca. Much faster and less burden on your system.
Roger Averdahl November 21st, 2007, 10:08 AM After moving my Pagefile to the System drive "160g Backup" i am still getting the same error from Premiere.
Did you read my first reply in this thread?
Tyson Persall November 21st, 2007, 05:10 PM I am using Premiere CS2. Not CS3. So i cant do that. But thanks.
So you say I need a Hardware Raid instead of Software RAID. OK. But what if the Raid card is not going to be really "RAIDing" anything. Its just for attaching extra disks. Will a "HighPoint RocketRAID 1740 PCI SATA II Controller Card" really put a burdon on my system if It is used just for single disk storage?
Tyson Persall November 21st, 2007, 05:23 PM The problem seems to have gone away. After editing all day, I have not had any of the memory problems, or the other problems i was having.
This is what i did. I tried to simplify everything as much as possible to find the problem. At least one of these must have helped fix it - if not a number of these.
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1) On the RAID array I turned off PAGEFILE OFF. - No paging file.
2) I turned ON System managed PAGEFILE on the C;/, D:/, and E:/ System drives on all partitions.
3) I un-installed all plug ins for premiere pro CS2.
4) I created a new project and imported the old project into it. The old project was using Blackmagic INtensity hardware to preview on a external TV/Monitor. The new project I created was software DV mode so that the blackmagic hardware was not used anymore.
5) I cleaned off my RAID array, and moved old projects to a new hard drive. Giving me 250gigs more free space.
6) I tried to simplify the project as much as possible by closing all open sequences (timelines) that were not being activly used. Previously i had as many as 10 sequences open at one time. All those sequences were feeding into the Master Timeline. Now i only have two sequences on the timeline at one time. I'm not sure if this was ever effecting memory or not...?
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Now Im not sure which one did it but I was able to edit all day today without any major problems.
Ron Evans November 21st, 2007, 08:22 PM Great, you solved your problem. All those items had to be tracked by Premiere and as such were using resources. Too much for the configuration that you had running. The simpler you make things the faster they run and with less problems.
Ron Evans
Yossi Margolin November 22nd, 2007, 10:13 PM I'm a bit late to this party, but I noticed in your screen grab of the Task Manager that you had 62 processes running at the time of the error message.
Seems like you have a few to many applications running in the background. I'll bet if you killed all the uneeded things running in the background, you would see less "low on memory" messages, and you will probably notice that your system seems faster and more responsive.
Tyson Persall November 24th, 2007, 06:18 PM How many processes is the best number to have running? Arent some of those critical to the computer operating?
Steve Siegel November 24th, 2007, 07:17 PM Tyson,
I posted this last week, but I guess it didn't take. If you are using the 3rd party plug in "ToonIt", it has a memory leak that will produce the behavior you described. As far as critical processes, if you can pare it down to 30-35 you will be close to the minimum necessary.
Yossi Margolin November 25th, 2007, 12:18 AM How many processes is the best number to have running? Arent some of those critical to the computer operating?
My system boots up with around 30 processes running.
Start with removing all unneeded programs from the Startup folder, then use MSCONFIG to disable the rest of the things you don't need.
See here for more info -
http://www.netsquirrel.com/msconfig/msconfig_xp.html
Giroud Francois November 25th, 2007, 03:36 PM my system is running at light speed with 16 processes at startup.
most of processes in XP are useless. you can disable 80% of running services.
Additionaly this will increase security, since most of virus are using ressources from services you never use.
Tyson Persall November 25th, 2007, 04:59 PM Well, the problem is still occurring, at least not as frequently. I am still seeing slow performance in premiere. THe out of memory error is not occurring as often but hasn't gone away all together. The biggest problem now is a delay in premiere after making an edit, i have to wait 5 seconds before it will respond again.
I am using Norton Internet Security 2007 which seems to need 10 or more services. I disabled all of them. Hope my internet security isn't weakened to much now. I only use the internet on this computer for downloading updates and moving files over the home network.
As far as SERVICES: I have now disabled all but 33 services at startup. Will see if this makes a differnce.
I don't have ToonIt installed...
Tyson Persall November 25th, 2007, 05:20 PM Wow, this is the best website EVER. I wish i knew about this about 10 years ago. I have been using MSCONFIG blindly ever since. Now i have a website that i can enter the service name and be told if its necessary or not. Thanks for the link to this page...
http://www.sysinfo.org/startuplist.php?submit=&filter=REGEDIT&submit.x=0&submit.y=0&submit=%3E
Come to think of it, why is it that PC's have this problem? Why do so many programs run unnecessarily in the background, effectively ruining the performance of your computer? Is it that every program maker is arrogant enough to think that this will be the only and most important program that I'm going to use? I mean, even when you buy a new brand name computer (my Vaio laptop) it has like 70 services running out the box, and all this trail ware and stupid programs that no one needs installed. How is it that Macs seem to not have this problem?
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