I'm on a shoot in San Jose right now and have got an annoying problem. When I import the SXS footage to mxf file, then import the clip into vegas, it crackles throughout the whole timeline. The only fix I've found is to import the clip into sound forge and mess with the click and crackle removal tool.

I'm shooting footage and uploading final products intermittenly all week. Any help troubleshooting this problem would be greatly appreciated. I would like to note that the crackle is not present when listening in real time, nor when I review the clip inside the camera. I sent a DVD to 'home base' with mxf files for my other editor and she confirmed the 'clicking' on her machine as well.

EDIT: Exporting for MXF to HDCAM seems to solve the audio issue but there is a watermark that is unwanted. Still need to cure the audio crackle with the vanilla mxf file.

Just trying to eliminate things, have you tried rewrapping the file to mxf using another pc ?
I had a problem with clip browser once, something to do with audio, not the same problem as you have though. I used another pc to rewrapp and it was ok so i uninstalled and reinstalled clip browser on the pc which was playing up and then it worked ok.

Paul.

BTW Roger, I see you cross posted this to at least one other forum here on DVINFO. Just to let you know, I deleted the other one as we don't allow cross posting.

Thanks,

-gb-

Greg, sorry about that.

Alright I've tried my other laptop and still no dice on the MXF file. This is very irritating and I'm at a loss to try anything else. I thought going solid state were supposed to solve these kind of problems...

Greg, sorry about that.

Alright I've tried my other laptop and still no dice on the MXF file. This is very irritating and I'm at a loss to try anything else. I thought going solid state were supposed to solve these kind of problems...

It's ok, I can understand you wanting a fast answer in this situation, but the main objective is to have all replies to an issue appear in a single thread for future reference. That's how Chris wants the site to flow.

In any case, I have been thinking about the issue you are having. Could you by chance create a short clip, verify it has the problem when it gets to Vegas, then share the raw MP4? I ask because it would give others a chance to compare and/or import to different NLEs to help nail down the problem. Also, which version of Vegas are you using?

regards,

-gb-

Roger, have you tried rewrapping someone elses EX1 or EX3 files ?
I'm just trying to eliminate the source of the problem.
If you rewrap someone elses EX file then and the problem persists then you know it's a pc or software problem. You tried rewrapping your files on another pc and the problem still exists so it's sounding like a camera problem somewhere along the line.
If you PM me you email address then i'll send you one of my native EX1 files, you can rewrap that and see if you still get the problem.
You can also send me one of your native files and i'll rewrap it, see how i get on and then take it from there.
I use MailBigFile.com | Send Large Files - Quick & Easy - Free Service - Web Transfer - Pro & Business Accounts (http://www.mailbigfile.com) for sending large files.

Paul.

Paul & Greg thanks for the help.

Unfortunately the problem still persists and I've had to see them launch anyway. My other editor at home didn't have sound forge so they couldn't cure the clicking in one video so the example of what I'm talking about is here:

This was uploaded by my other editor (who doesn't have sound forge)

SES San Jose: Michael Gray On Inbound Links WebProNews Videos: WebProNews Video Blog (http://videos.webpronews.com/2008/08/19/ses-san-jose-michael-gray/)

This one was uploaded by me remotely (I do have sound forge) so I cleaned it up and used a background music track to hide the flaws.
http://videos.webpronews.com/2008/08/19/ses-bob/

Notice the feedback/scratchy part of the sound in the first link. I've since tried to copy the whole SxS card to my computer and rewrap from the hard drive. Again, in the clip browser the media sound is fine, but when re-wrapped to mxf you get the dirty sound from the example above.

Greg, I'm using Sony Vegas 8.0b on a Vista Machine. My other laptop is XP, and the same thing happened on that. I don't understand!

I must re-iterate that if I wrap an any other format (wmv, raw, xdcam mxf) the sound is fine but with the big watermark. Anyway, I could send anyone a file or recieve a file to test it out. My email is rakers8@gmail.com and my AIM = 'CitizenRoger'.

After searching google for about 4 days straight I believe I'm the only person on the planet that has experienced this problem.

Roger.
I sent you a small native file for you to rewrap.
I sent it to the rakers8@gmail.com address.
If you want to send me a file back for me to rewrap and check then feel free.
Use mailbigfile for sending files up to 100mb for free.

Paul.

Your file worked just fine in Vegas, Paul. I'm going to send you a short clip of the original mp4 and a wrapped mxf. I'm on a crap wireless connection so you should have them soon enough.

Roger.
I have the file, loaded into vegas and i hear the noise, a buzz right at the end of that clip.
Send me an unwrapped file, let me rewrap it and play it in vegas and see what happens.

Paul.

Paul I do believe I sent the original mp4. Which will work fine in the clip browser. Do you need more than that?

EDIT: There is also a spike at the very beginning and you can see it in the waveform. These are more noticeable if you span the left channel to both channels and crank it up.

It was an MXF file, it has already been rewrapped.
Can you send me a file which hasn't been rewrapped yet so that i can rewrap it into mxf.

Paul.

Paul, originally I had sent you 2 seperate files. mxf and the mp4. Perhaps you didn't get the email so I'm sending the mp4 again via mailbigfile.

I just checked, the mp4 came as a HTML document.
Strange.

Paul.

I just downloaded it again, it is a wmv file, 2 secs long, no picture.

Paul.

Alright, let me know if you figure anything out. This is a long term unacceptable problem with this camera. Of course I will also try to find more solutions.

Paul that is very strange because I specifically sent the mp4. ???

Anyway, I have zipped up the entire contents of the folder that is created by the EX 3 (.mp4, subtitle file, ppn, xml doc, bim file)

Just uncompress and view in the clip browser. I assume your familiar with uncompressing zip files but if not you'll need a program like 7-Zip.

7-Zip (http://www.7-zip.org/)

If anyone else would like to take a look at my files I've uploaded them to my server at home.

Here is the original zipped mp4.

http://videos.webpronews.com/video/2008/08/21/SES_0062_01.zip

And the one that I've re-wrapped.

http://videos.webpronews.com/video/2008/08/21/SES_0062_01.mxf

You'll notice the one that has been wrapped have the dirty audio close to the first frame and more noticeably at the end of the clip. It's left channel audio only, so it helps to span that to the second channel. Easier to hear with headphones.

I appreciate anyones help in this matter as it is important to me.

I'm on a shoot in San Jose right now and have got an annoying problem. When I import the SXS footage to mxf file, then import the clip into vegas, it crackles throughout the whole timeline. The only fix I've found is to import the clip into sound forge and mess with the click and crackle removal tool.

I'm shooting footage and uploading final products intermittenly all week. Any help troubleshooting this problem would be greatly appreciated. I would like to note that the crackle is not present when listening in real time, nor when I review the clip inside the camera. I sent a DVD to 'home base' with mxf files for my other editor and she confirmed the 'clicking' on her machine as well.

EDIT: Exporting for MXF to HDCAM seems to solve the audio issue but there is a watermark that is unwanted. Still need to cure the audio crackle with the vanilla mxf file.


I Have the same problem with my EX1.. I have sent clips SONY REPAIR CENTER and customer service with Sony Vegas. On my cam it ony happens in the 720 60p mode if I import the clip with Cineform the noise goes away. Sent my cam to the repair center last week for this and other repairs, Letters rubbing off Etc. I have an update for the MXF plug-in dir that I recieved from one of the guys here, it cam from Sony it worked for him but not for me. I can send you the files if you want to give it a try it. I will post the Sony Reps Direct Number That I am dealing with tomr.

I will post the Sony Reps Direct Number That I am dealing with tomr.

No, let's not do that out of respect for the rep. There are thousands who read these forums and we don't want to have someone getting a crazy number of phone calls. Put the shoe on the other foot and ask yourself if you would want that many phone calls a day.

-gb-

I Have the same problem with my EX1.. I have sent clips SONY REPAIR CENTER and customer service with Sony Vegas. On my cam it ony happens in the 720 60p mode if I import the clip with Cineform the noise goes away. Sent my cam to the repair center last week for this and other repairs, Letters rubbing off Etc. I have an update for the MXF plug-in dir that I recieved from one of the guys here, it cam from Sony it worked for him but not for me. I can send you the files if you want to give it a try it.


I converted your clip to Cineform AVI audio fixed.

I Have the same problem with my EX1.. I have sent clips SONY REPAIR CENTER and customer service with Sony Vegas. On my cam it ony happens in the 720 60p mode if I import the clip with Cineform the noise goes away. Sent my cam to the repair center last week for this and other repairs, Letters rubbing off Etc. I have an update for the MXF plug-in dir that I recieved from one of the guys here, it cam from Sony it worked for him but not for me. I can send you the files if you want to give it a try it. I will post the Sony Reps Direct Number That I am dealing with tomr.

Brian,

After I read this I did a series of tests because I shot all the clips in question at 720/60p. Well whaddya know every other mode I shot and wrapped came out clean in the audio department. I just tested 1080/60i, 1080/30p, 720/30p etc...and the only setting with 'dirty' audio was 720/60p. There is clearly a bug with the clip browser software. Unfortunately I just shot a weeks worth of interviews that are going to have a rice krispy crunch before I have to clean it up in Sound Forge.

For now, I invite everyone on this forum with an EX THREE to shoot a clip in 720/60p, wrap it to mxf and tell us how the sound came out. I know the camera has only been out for a little bit and I'm sure this isn't a universal problem. But it has indeed been a major inconvenience for me and would like to know how many people here can reproduce the problem.

I just tried 720/60P, Export MXF for NLEs, played it back in VLC and it sounded fine.

All my clip play back fine in Clip Browser and with the MXF player I down loaded from Sony you can barley hear the noise it in the back ground. You hear the poping noise when you import the clips to Sony Vegas 8B. Roger how long have you had your cam your dealer may swap it out.

Quick fix will be to Batch run all your 60p footage for that project with Cineform.
This software will take the mp4 or mxf format.

Roger,

I shot some 720/60p last night. Today I exported it wrapped as MXF for NLE. played in the clip browser just fine.

Then, I opened Vegas 8.0b and imported it - it's exactly like you said - constant clicking throughout - very fast too - like a machine gun.

I doubt you have a problem with your camera. I think this is something that isn't working between the codec, the rewrap, and Vegas.

Contintued testing...

Those files, played in VLC, have no clicks or pops.

Using Clip Browser 1.1 delivers the same results.

I think Sony Vegas has a flaw with 720/60p wrapped as an MXF

Exporting the footage as DV or AVI leaves it click-free. However, that's not a workable solution. I think it is how sony Vegas is interpreting the 60p file.

Exporting the footage as DV or AVI leaves it click-free. However, that's not a workable solution. I think it is how sony Vegas is interpreting the 60p file.

I proposed that as a short term solution for Rodgers project to use Cineform.


I purchased a new EX1 today and shot footage on an EX3 720 60 p at my Sony sales Reps Office. I will test the footage tonite to see if these cams footage display the same problem.


No word as of yet on the cam I sent out for Repair.

I proposed that as a short term solution for Rodgers project to use Cineform.


I purchased a new EX1 today and shot footage on an EX3 720 60 p at my Sony sales Reps Office. I will test the footage tonite to see if these cams footage display the same problem.


No word as of yet on the cam I sent out for Repair.

Same result poping sound with both cams.

-I uninstalled clip-broswer 2.0
-Re-installed 1.01 and imported the clips
-Replaced the MXF files in Sony Vegas with the MXF patched files.
-No poping sound in the audio..AUDIO IS CLEAN

- The files that I originally imported with clip browser 2.0 the audio is unusable the sound goes in and out with the MXF Patch applied, if I removed the Patch audio poping sound returns.

I have tried clips from other EX1s cams and did not get the poping sound. I need to check the clips to see if they were 50p or 60p.

After testing all night it's obvious it's the way Vegas sees the MXF file at only 720/60P. Every other mode works fine so this is a Vegas problem and it needs to be patched. On the other hand, if the EX 1 doesn't produce the same problem then there could be a bug in both Vegas and the Ex3. It's a very odd scenario.

I bought Neo HD and will do the long convert until something is fixed. Meanwhile I'm going to start shooting in 1080/30p. If I figure anything out about this 'bug' I will report back to this post.

Brian, I would like to check out the mxf patch if you can send it via email rakers8@gmail.com

All my clip play back fine in Clip Browser and with the MXF player I down loaded from Sony



What MXF player from Sony ?

Paul

What MXF player from Sony ?

Paul

Sony XDCAM Viewer PDZ-Vx10 version 2.11

https://servicesplus.us.sony.biz/sony-software-model-PDZVX10.aspx

ORIGINAL LINK FOR PROBLEM


http://www.dvinfo.net/conf/sony-xdcam-ex-cinealta/115244-audio-pops-mxf-vegas-video-8-0-a.html