James Venturi
April 11th, 2009, 02:52 AM
I noticed that on the new Mac Pros (seems like all models with both video cards) that they do not support high quality RT rendering with ProResHQ and 1920x1080 frame size. This works on all other intel macs (except Mini) and on my 2.5ghz dual G5. So its obviously a bug rather than a performance issue.
Has anyone else seen this problem?
Mike Barber
April 12th, 2009, 08:40 AM
I noticed that on the new Mac Pros (seems like all models with both video cards) that they do not support high quality RT rendering with ProResHQ and 1920x1080 frame size.
Where exactly did you notice this? Is this something your read or experienced first-hand? And what exactly do you mean by "do no support"?
James Venturi
April 12th, 2009, 12:10 PM
I've experienced it first hand on three separate Mac Pro 4,1 models. Two of the three were at the apple store.
Its a pretty simple problem. You can't preview the timeline in High quality in proresHQ at 1920x1080 (assuming you have non-standard footage in the sequence).
Apple said they are working on it. No answer of when they plan to fix it. Pretty serious bug though for a $6000 computer.
Mike Barber
April 12th, 2009, 12:25 PM
That's interesting. We just got one in for my station at work but haven't had a chance to really test it out. This news about the bug concerns me because I was planning on cutting our company demo reel this week and, since the replacement RAID is not in, was planning on cutting with ProRes instead of uncompressed 8-bit HD. However, chances are I won't be doing much in terms of filters/effects, any colour work would be done in Color... assuming there aren't any issues with ProRes and Color on the new Mac Pros! :-/
James Venturi
April 14th, 2009, 05:59 PM
If your material is in Pro Res, then no problem. It is when you want to mix in other footage with other codecs that you have to render it to view it at high quality. We use Sony EX1, DVCPRO HD and ProResHQ all together.
Nigel Barker
April 14th, 2009, 11:01 PM
I don't see how it can be a problem of the new Mac Pros per se other than the fact that they have the new graphics cards ergo the problem is with the new graphics cards & this would be the same problem in the previous model Mac Pro with the new graphics cards & would go away if you dropped in one of the older graphics cards.
Do you have a link to some discussion of this in particular where Apple acknowledge the problem?
Cheers
Nigel
James Venturi
April 17th, 2009, 05:46 AM
A friend of mine has the same problem with an EFI-X based mac. The same issue happens with the 2.83Ghz and 3.0Ghz Intel Core2Quad, whereas the 2.66Ghz and below seem to work. The video card doesn't seem to make a difference. Apple on a tech support call seemed to say they would forward the issue to engineering and that was it.
James Venturi
April 29th, 2009, 03:22 PM
has anyone otherwise run into this issue?