Anthony Milic
March 2nd, 2004, 03:24 AM
Hey all.
I'd purchased a PD150p and was experiencing some sound problems. (ch 2 dead. Constant crackle) Purchase was on Jan 2 in the year of our Lord JC 2004.
Now the store from which I purchased the camera quickly acknowledged the problem and shipped the camera to Sony Pro/Broadcasting, advising it'd be no more than 2 weeks..
Ding-Dong. It is now March 2. That is exactly 2 months by our calendar - leap year or no.
Unbelievable.
A number of hair pulling, bullet sweating emails have come and gone between myself, a Sales Exec and the State Service Manager. Finally On Thursday 26th Feb, I was told by Sony that the camera would arrive at the place of purchase, next day ( Friday ). Also received a call from the store itself. They confirmed, advising they would have the camera ready for pickup on Friday.
I went in on Saturday and was (I suppose at this stage 'predictably') told : ".. uh.. no we don't have your camera here.."
Oh I should have known. Anyway, this latest little tryst was just the cherry on top of the icing, covering the multi-layered cake of crap-of-a-joke this whole event has been.
Oh, the pain. Week after week. Lost job-ops. Filming ops with no camera.
Working on short film? HA! no chance.
Ahh.. so much for my plans for an intense filming start to the year. We're now into month 3 and I don't have my flipp'n camera.
I have insisted that I will not accept the same 'refurbished' unit after paying (through the nose) for a new, pro camera. Sony are making arrangements for a PD170p.
I surely hope people don't give and inch when having manufacturing faults repaired/replaced. Sony can afford to go the extra mile in compensating you for;
1. The inconvenience and
2. Not supplying what they're selling.
If I hear someone say they paid for shipping, I'll barf..
..oops.. already did.
ewwy.
Regards.
I'd purchased a PD150p and was experiencing some sound problems. (ch 2 dead. Constant crackle) Purchase was on Jan 2 in the year of our Lord JC 2004.
Now the store from which I purchased the camera quickly acknowledged the problem and shipped the camera to Sony Pro/Broadcasting, advising it'd be no more than 2 weeks..
Ding-Dong. It is now March 2. That is exactly 2 months by our calendar - leap year or no.
Unbelievable.
A number of hair pulling, bullet sweating emails have come and gone between myself, a Sales Exec and the State Service Manager. Finally On Thursday 26th Feb, I was told by Sony that the camera would arrive at the place of purchase, next day ( Friday ). Also received a call from the store itself. They confirmed, advising they would have the camera ready for pickup on Friday.
I went in on Saturday and was (I suppose at this stage 'predictably') told : ".. uh.. no we don't have your camera here.."
Oh I should have known. Anyway, this latest little tryst was just the cherry on top of the icing, covering the multi-layered cake of crap-of-a-joke this whole event has been.
Oh, the pain. Week after week. Lost job-ops. Filming ops with no camera.
Working on short film? HA! no chance.
Ahh.. so much for my plans for an intense filming start to the year. We're now into month 3 and I don't have my flipp'n camera.
I have insisted that I will not accept the same 'refurbished' unit after paying (through the nose) for a new, pro camera. Sony are making arrangements for a PD170p.
I surely hope people don't give and inch when having manufacturing faults repaired/replaced. Sony can afford to go the extra mile in compensating you for;
1. The inconvenience and
2. Not supplying what they're selling.
If I hear someone say they paid for shipping, I'll barf..
..oops.. already did.
ewwy.
Regards.