View Full Version : NEO Player crashed with Com Surrogate error trying to Play Cineform files Vista 32bit


Leo Baker
June 2nd, 2009, 03:55 AM
I am on Windows Business 32bit with sp2. I just installed the NEO Player

Updated May 15, 2009: Download NEO Player v4 (Windows): http://www.cineform.com/downloads/NEOPlayerV402b211-090521.zip

When I try and play any Cineform files I get this error Com Surrogate stopped working

Problem signature:
Problem Event Name: BEX
Application Name: DllHost.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b14e
Fault Module Name: CFHD.DLL_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a14a3e9
Exception Offset: 02c553f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057
Additional Information 1: 6bc7
Additional Information 2: f3f6a1403802118ada460cd45530935b
Additional Information 3: a316
Additional Information 4: c117770c7c035dc9d4a461b9b3af3275

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