I have a collection of .mov files from FootageFirm, in addition to some .mov files that were given to me as B-Roll from an NGO for use in a video production. I'm running PPro CS4 on Win 7 x64, on a brand-new 3DBoxx system. I've downloaded and installed the latest edition of Quicktime (free version). Whenever I try importing the .mov files into Premiere, I get that nasty little message that says they are not compatible and cannot be opened. What do I need to do to access them? I can open them just fine with CS3 on an older machine...

Thanks!

do the files open in quicktime?

if so, open them and find out what codec they are in.

Window -> show movie inspector

Yeah, it sounds like your missing a codec. The QT trick should tell you what it is. Then go find it and install it then it should be all tickety boo.