View Full Version : v4.13 Build 228


Bruce Gruber
December 17th, 2009, 04:14 AM
I just up graded to the current version from : v4.08 Build 217. I think? I was excited about the additions to firstlight! Audio export was perfect. Now with 4.04 audio is now way out of sync. Audio play fine in the time line but after render it is way out of sync..
Using CS3 vista 64
Any Ideas

Pete Bauer
December 17th, 2009, 09:06 AM
Don't know if it'll solve your particular problem but there's a beta available that is a newer build:
http://www.dvinfo.net/forum/cineform-software-showcase/469312-its-weekend-time-another-beta-release.html

and then a bug fix for that beta (haven't yet had a chance to verify that the bug fix did the trick):
http://www.dvinfo.net/forum/cineform-software-showcase/468803-firstlight-not-working-properly.html

Uninstall b228 first, then install b230 and do the copy-and-paste for the bug fix. If that doesn't help, definitely file a trouble ticket with Cineform at their web site. Let us know how things go.

Bruce Gruber
December 23rd, 2009, 06:14 AM
Hi Dave I was hoping you would have a comment? Has anyone else had this issue?

David Newman
December 23rd, 2009, 10:01 AM
We've had a couple of reports on DVInfo only, yet no one has uploaded anything we can use to confirm. Need a sample from the field so we can determine if there is a bug. I don't believe we have change anything regarding audio handling.

Mike Harrington
December 23rd, 2009, 10:42 AM
David, I have a support ticket filed with an audio sync issue and a file uploaded to yousendit that I sent on Friday

David Newman
December 23rd, 2009, 10:49 AM
Sorry, that hasn't got to me yet, I will ask Jake. Thanks.

Mike Harrington
December 23rd, 2009, 01:16 PM
Thanks David,

I just updated the ticket with some interesting new info....very wierd.

David Newman
December 23rd, 2009, 01:20 PM
I'm not in support, so I don't see the ticket info directly.

Mike Harrington
December 23rd, 2009, 01:53 PM
ok i'll sum it up

this is all related to clips rendered from AE
Rendered using the render queue...and using the CIneformAVI output...not VFW

the clips i sent to jake, played out of sync in PPRO without fail ON THE DAY THEY WERE CREATED (i could reproduce it every thime i rendered a clip from AE)

they now, a few days later, playback fine on my system within PPRO with no issues

when i render the SAME clips TODAY with the same source files and settings today they ARE ALL OUT OF SYNC AGAIN

This is irregardless of the source....I just tested with an DVCProHD clip, a clip from RED, and a cineform express clip from RED.

the wierd thing is that the same clips i produced before that were 100% out of sync on friday....now play back 100% in sync.....

i have no way of knowing what is going on but it really seems like the clips play out of sync on there creation date...or some set period of time after there creation...maybe tied to active metadata or something

sorry if i'm hijacking this thread

edit:disregard...the old clips are OUT OF SYNC AGAIN....they were fine for an hour or so...until I restarted.....i'm gonna stop speculating and leading you guys on a wild goose chase...sorry

David Newman
December 23rd, 2009, 06:00 PM
Ok that is all pretty weird. AE is doing something to the audio to mess-up to offset when read by the Premiere AVI importer. Could not see anything wrong.

Workaround: Load the AE AVI exports into VirtualDub, set both video and audio to "Direct stream copy" mode then save a new AVI (this is fast and lossless.) The VirtualDub AVI engine is more modern than AE's (by about 10 years) and the audio will then come in to Premiere fine.

Marty Baggen
December 23rd, 2009, 06:02 PM
If sync or speed are affected by a restart, I would start with your audio drivers.

David Newman
December 23rd, 2009, 06:03 PM
It is an importer issue, as the waveform is impacted. Very weird.

Mike Harrington
December 23rd, 2009, 07:15 PM
If sync or speed are affected by a restart, I would start with your audio drivers.

this will happen on every computer....
my studio has 4 different computers all with different configs and theres no escaping it

Mike Harrington
December 23rd, 2009, 07:16 PM
David...you guys have it on your radar which makes me happy...

the virtualdub fix is a good workaround for now being that it is lossless

Bruce Gruber
December 24th, 2009, 04:47 AM
Dave do you have a work around for PPCs3? I have a project created and captured with Ver 228 exports perfect. When I install 4.13 from CF site when I export to CF master audio is out of sync? I did the update because I wanted to use the new features of Firstlight. When I uninstall and go back to old version it exports fine?

David Newman
December 24th, 2009, 09:51 AM
That sound like a different error, you need to upload a sample to us. Mike's was an export out of AE, that impacted CS4 only. I have rendered plenty out of CS3 without issue, plus we aren't making changes in this area, so it must be a narrow corner case. Help support work out how to repeat it, then we can fix it.

Bruce Gruber
December 25th, 2009, 07:34 AM
Ok Here is the update. I uninstalled 4.0 and reinstalled 4.13 uninstalled rebooted reinstalled rebooted and everyting seems fine... All is well for now.

Bruce Gruber
December 26th, 2009, 06:02 AM
Ok I here is what I am getting.. I thought audio was out of sync because I usually use media player to check my output before sending to DVD encoder. Media player now plays audio out of sync.
Adobe handels it fine my dvd output it fine.

Dave why would going from CF old version to the new version mess up media player? Its not a big deal but I usually use that to check my output.

David Newman
December 26th, 2009, 10:27 AM
I only seen that on slower PC, and setting "Desktop Playback Fast" will fix MediaPlayer. If this a Vista or Win7 PC, the latest beta releases can also help with tools occasionally opening a slower decoder.

Bruce Gruber
December 26th, 2009, 02:23 PM
Hi Dave this is a Vista/64 So use desktop fast playback?

David Newman
December 26th, 2009, 05:27 PM
No, try the new betas.