David Newman
May 24th, 2010, 11:44 AM
We are seeing report of a few systems have trouble starting FirstLight with the splash screen remaining on "Neo..." and not switching to "NeoHD".
In this build (see next post), we have increased the time out for licensing (so it won't time out early) and working on speeding up the licensing process.
Please report if:
a) FirstLight still fails to get a license (no NeoHD logo on splash screen -- do wait for it and not click on the splash as that makes it go away.)
b) FirstLight startups and you see the NeoHD splash. If so how many second between the "Neo..." splash and showing the correct "NeoHD" logo?
We need your help and none of the system at the CineForm office have any issue starting FirstLight.
In this build (see next post), we have increased the time out for licensing (so it won't time out early) and working on speeding up the licensing process.
Please report if:
a) FirstLight still fails to get a license (no NeoHD logo on splash screen -- do wait for it and not click on the splash as that makes it go away.)
b) FirstLight startups and you see the NeoHD splash. If so how many second between the "Neo..." splash and showing the correct "NeoHD" logo?
We need your help and none of the system at the CineForm office have any issue starting FirstLight.