View Full Version : Timeline plays in anaglyph but crashes with L or R eye views


David H. Wilson
June 6th, 2010, 11:19 AM
I am working with Jake in support on this issue but thought to ask a question here. I have a 3D muxed timeline that is working beautifully with the PP - FirstLight combination of tools. All of our editorial is done in anaglyph and works without a hitch.

However, when attempting to export (or even play) the finished RE and LE streams, PP crashes. Sections will play but when reaching a particular point in the timeline PP will invariably crash.

My question is... could this be corrupt files or frames? In other words, does it seem possible that a corrupt file could cause PP to crash when the 3D display type is set to LE even though the same timeline plays perfectly in anaglyph?

Many thanks.

David Newman
June 6th, 2010, 11:29 AM
Work with support, too many variables to discuss. Make sure you are running 5.0.3 (or better.)

David H. Wilson
June 6th, 2010, 11:30 AM
I am running running 5.0.3 and will continue to work with support. Thanks.

David Newman
June 6th, 2010, 11:45 AM
Okay, what sort of crash? What error code? Only info I can use, support can handle the rest.

David H. Wilson
June 6th, 2010, 11:51 AM
When PP returns an error message (not every crash) it is the following or similar error: "Instruction at 0x17559069 referenced in memory 0x5b72e000. Memory could not be written." The timeline never crashes PP while in anaglyph.

David Newman
June 6th, 2010, 12:06 PM
which module? i.e is it PremierePro.exe or a DLL etc.

David H. Wilson
June 6th, 2010, 12:21 PM
I guess I don't know how to determine in which module the error is occurring. PP gives me very little information when it crashes. Only rarely do I even get an error message.