Chris Barcellos
November 30th, 2011, 12:01 AM
I posted this review of the Sony VG20 at Sony Style. It will be interesting to see if this spurs any actions. One month have I pointed out the error in the advertizing, it is still up. Here is review I posted.
Great Promises from Sony, Failure to Deliver
Date:November 29, 2011
Pros: Return to handycam format form DSR, great low light and great image generally.
Cons: No manual control over contrast, saturation and sharpness.
I probably was one of the first to have this camera in the US. I bought this camera because of its large image sensor, its potential for great low light performance, and potential for great image. When I received camera, initial shots were very promising. Then I started to look for the advertized saturation, sharpness and contrast controls supposedly in the Scenes Selection menu, but it is not there as advertized in Sony Style page. As a matter of fact, there is no Scene Selection Menu at all. Neither were half of the white balance settings promised. Also, there was no dynamic range adjustment, again as advertized on Sony Style page. I have spent a month dealing with Sony support, hoping that the camera was going to be upgraded with firmware, because its image is so promising. I get no one willing to say Sony is going to do anything. Eventually, Sony support points me to Customer relations.
As it is, the camera is like driving a car that can only go straight. It shoots well in many circumstances, but it does not let you adjust some very important aspects of the image.
It is indeed strange, because the VG 10, and the less expensive Nex cameras have the capabilities. It is clear that Sony has decided to cripple this camera, probably because they want serious users to buy the expensive and overpriced NEXFS100.
And one months later, Sony is still advertizing the features as being in the camera.
I think I am going to have to return the unit to Sony and demand my money back. Sad day for me because I thought I was going to be back with Sony for a while.
Great Promises from Sony, Failure to Deliver
Date:November 29, 2011
Pros: Return to handycam format form DSR, great low light and great image generally.
Cons: No manual control over contrast, saturation and sharpness.
I probably was one of the first to have this camera in the US. I bought this camera because of its large image sensor, its potential for great low light performance, and potential for great image. When I received camera, initial shots were very promising. Then I started to look for the advertized saturation, sharpness and contrast controls supposedly in the Scenes Selection menu, but it is not there as advertized in Sony Style page. As a matter of fact, there is no Scene Selection Menu at all. Neither were half of the white balance settings promised. Also, there was no dynamic range adjustment, again as advertized on Sony Style page. I have spent a month dealing with Sony support, hoping that the camera was going to be upgraded with firmware, because its image is so promising. I get no one willing to say Sony is going to do anything. Eventually, Sony support points me to Customer relations.
As it is, the camera is like driving a car that can only go straight. It shoots well in many circumstances, but it does not let you adjust some very important aspects of the image.
It is indeed strange, because the VG 10, and the less expensive Nex cameras have the capabilities. It is clear that Sony has decided to cripple this camera, probably because they want serious users to buy the expensive and overpriced NEXFS100.
And one months later, Sony is still advertizing the features as being in the camera.
I think I am going to have to return the unit to Sony and demand my money back. Sad day for me because I thought I was going to be back with Sony for a while.