View Full Version : V11...Asking for a refund


Duane Adam
December 3rd, 2011, 01:24 PM
Never done this before and have stuck with Vegas for several years, but this version for my use is unacceptable due to not recognizing plugins that have worked in all previous versions.

I don't know if I'm in the majority or minority, but including broadcast quality audio in my productions is a standard I refuse to compromise on. Previous versions of Vegas have conflicted with UAD audio plugs, but there were workarounds. With version 11 crashing using Sonnox effects (a Sony product), I'm left with the standard Vegas effects which aren't good enough, especially for mastering final audio tracks and controlling output levels.

So if Sony can't resolve this by Monday, I'll go back to V10 and get a refund.

Duane Adam
December 9th, 2011, 01:02 PM
So after several e-mails with no response, I called customer support and got through to the lead tech for Vegas. Turns out V11 crashes from plugins that use an i-lok which includes Sonnox, Waves and others. He said the bug is known and that the upcoming update will include a fix.

Adam Stanislav
December 9th, 2011, 02:28 PM
What’s an i-lok?

Ian Stark
December 9th, 2011, 06:55 PM
Usb dongle copy protection.

Allan Black
December 9th, 2011, 07:09 PM
Ian , have you used it successfully before V11?

Cheers.

Adam Stanislav
December 9th, 2011, 09:30 PM
Usb dongle copy protection.

Thank you.

Duane Adam
December 9th, 2011, 09:48 PM
Ian , have you used it successfully before V11?

Cheers.

I have. It's worked fine in every version except the new one. Per the tech this is a problem specific to V11.

Ian Stark
December 10th, 2011, 02:53 AM
Hi Allan,

Not personally, I just looked it up on Google to save Adam the trouble ;-)