I wanted to post a public THANK YOU to Allan and Danielle with Omega Broadcast for providing customer service over and above the call of duty in regards to a recent concern I had with Sony. The worked to get the right people in Sony to hear and understand the problem. I would not have succeeded without their help.

In an era of declining customer service it is comforting to find a vendor that will work with you to get things done.

I also want to thank Sony for listening to my concern and taking action to resolve it.

I can recommend Omega Broadcast without reservation to anyone needing the products they offer.

Chris,

I was just coming over to this forum to post an announcement for our multi-cam event next week when I saw your post.

That was very thoughtful of you. I'm glad we were able to help get that issue resolved and it had a happy ending. I appreciate your patience in seeing the process through to the end.

Allan Barnwell
Omega Broadcast Group - Professional Video Sales, Rental & Services (http://www.omegabroadcast.com)

We are quick to post a complaint in the public eye but less likely to say thank you when things work out.

I wanted to acknowledge the efforts and give credit where it was certainly due. You guys have been great to work with and I appreciate it.