Each time I click on the help menu in Vegas 12 (build 770) and enter a team to search, the help screen freezes up then crashes Vegas -- ends the program. Tried three times.

Any ideas other than maybe a re-install?

Thanks...Alan

None. I had this start in VP9 and had to resort to making a shortcut on the DESKTOP pointing to the HLP file.

SONY didn't respond with a fix.

It is working in VP12 and in 64bit VP11.

G

Could you provide the name of the help file?

I'm using the 64-bit version.

Thanks...Alan

It's vegas120.chm in Program Files (x86) > Sony > Shared Plug-ins > Help Files.
Maybe not any help in this case, but you could read this document in the SCS KB
https://www.custcenter.com/app/answers/detail/a_id/4455/

That's good info Jorma. Yes, CHM.

Grazie

It is working in VP12 and in 64bit VP11.



Not for everyone. For example, see this thread in the Vegas forums: Sony Creative Software - Forums - Vegas Pro - Video Messages (http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=4&MessageID=875769). If it's happening to you, the workaround is to not launch help in Vegas.

Thank you.

The file is Program Files(x86) > Sony > Shared Plug-Ins > Help Files / vegas120.chm