View Full Version : Problem with CD website


Sami Sanpakkila
April 18th, 2014, 02:57 PM
Hi,

I'm trying to find out how to activate the O7Q FS700 recording option once I get it on Tuesday. I will only have that day to prep before our shoot starts wednesday so Im trying to do as much as I can prior.

I registered myself on the Convergent Design website and tried to click on the Activate link. It comes up with a text "You do not have access to view this tab within the portal.". Ive tried on my Mac and PC and the same thing happens. On PC chrome I get a SQL exception error though...

So looks like somethings amiss?

Sami

Sami Sanpakkila
April 19th, 2014, 02:02 AM
Here's what I see.

Dave Allen
April 19th, 2014, 09:35 PM
Did you try deleting your cache and cookies and restarting your browser? It works fine for me.

Sami Sanpakkila
April 20th, 2014, 12:50 AM
Hi,

Just tried and same result on five different browsers across all my devices - PC, Mac and iPhone...

Sami

Sami Sanpakkila
April 20th, 2014, 01:18 AM
This is the SQL error I sometimes get trying to login.

Sami Sanpakkila
April 20th, 2014, 08:54 AM
Got a reply from CD via twitter and they fixed it for me. Thanks!