Steven Digges
July 14th, 2015, 05:26 PM
I have read on this board before about Rode mics having legendary customer service. It is true.
I have a Rode NT1A I have been using for 7 or 8 years. It developed a short and started cutting in and out. I went to their site and registered it for the free 10 year warranty extension available for all Rode mics.
Super simple registration, no hoops to jump trough, no proof of purchase required, just easy. And I was doing it after the fact and they didn't care. I got a RMA and sent it in. It came back in just two weeks with a new capsule installed.
Great service, great warranty, great deal. If you own a Rode mic I highly recommend you go to their site and register it for your free ten year extension. In this day and age of gear with ever shrinking self life 10 years is awesome! And all is cost me was outbound shipping, that was it.
Kudos to Rode! With some other companies I would have expected to hear "We don't support that device anymore, not them.
Steve
I have a Rode NT1A I have been using for 7 or 8 years. It developed a short and started cutting in and out. I went to their site and registered it for the free 10 year warranty extension available for all Rode mics.
Super simple registration, no hoops to jump trough, no proof of purchase required, just easy. And I was doing it after the fact and they didn't care. I got a RMA and sent it in. It came back in just two weeks with a new capsule installed.
Great service, great warranty, great deal. If you own a Rode mic I highly recommend you go to their site and register it for your free ten year extension. In this day and age of gear with ever shrinking self life 10 years is awesome! And all is cost me was outbound shipping, that was it.
Kudos to Rode! With some other companies I would have expected to hear "We don't support that device anymore, not them.
Steve