i just got my HD100U yesterday and i noticed split-screen from 0 gain through to +18 gain....i'm from Fresno, CA....where can i go to get this fixed or exchanged to one that doesn't show defect at low gain levels....please help me solve this problem

Unfortunately You have to manage the split screen effect for Yourself. Please have a look here: http://pro.jvc.com/prof/Attributes/faq.jsp?tree=&model_id=MDL101539&itempath=&feature_id=13#chips.

Return/exchange it since it is defected. Unless the sales person told you that the camera had a split screen BEFORE you bought it.

another question....how can i know which release version it is?

Return/exchange it since it is defected. Unless the sales person told you that the camera had a split screen BEFORE you bought it.


Brian, your camera doesn't have the SSE? You have a HD100 as well, don't you?

There's two ways you should deal with this situation:
First option: take it back to the dealer and swap for a camera that does not have the split screen effect. Test before you walk out the door.
Second, take JVC Professional up on their Perfect Experience Policy and have JVC exchange the camera directly. You'll need a credit card to secure the replacement camera. go to www.jvc.com/prof and look under customer service


i just got my HD100U yesterday and i noticed split-screen from 0 gain through to +18 gain....i'm from Fresno, CA....where can i go to get this fixed or exchanged to one that doesn't show defect at low gain levels....please help me solve this problem

Brian, your camera doesn't have the SSE? You have a HD100 as well, don't you?

Yea, but only sometimes at 18+ gain, not throughout.

i just got my HD100U yesterday and i noticed split-screen from 0 gain through to +18 gain....i'm from Fresno, CA....where can i go to get this fixed or exchanged to one that doesn't show defect at low gain levels....please help me solve this problem



Just take it back to your local dealer if it has not been more the 30 days, if so take it to your nearest dealer