Okay, I've had the LitePanels original on-camera light for a year. I was disappointed when it seemed to have shorted out recently, luckily when my shoot was nearly done. I called LitePanels ready for the typical fight because I was, of course, a couple weeks past the year mark.

Anyways, they couldn't have been nicer. I sent it in and got a call from them saying it had to be replaced completely and wanted to know which model I wanted. Very cool. (They now have a tungsten, outdoors and a spot...I got the tungsten.) They shipped it at their cost and I got it back pretty quickly...within a week or two (I told them I didn't need it immediately or I think they would've overnighted it.)

So...sucks that it stopped working, but good service can make a HUGE difference. GREAT light...highly recommended.

KW

That's great to hear. I've been thinking about shelling out for one of their kits. Their spot unit is pretty cool and that ring light has a lot of punch! Would like toplay with the 1x1 though.