View Full Version : Premier Pro 1.5 Export to DVD help


Eric Elliott
June 3rd, 2006, 03:17 PM
I can't seem to export a sequence longer than 5 min. without getting an "Out of Memory" error. I've got 2 gigs of memory (The maximum WinXP can handle.) and my swap disc has 119gigs of space free.

Of course I've tried RTFM... doesn't help! Does Adobe have a pay-per-call tech line? I can't seem to find on through their website. (Maybe it's hidden under all the gushing ads?)

Christopher Lefchik
June 3rd, 2006, 05:10 PM
Did you try the Adobe knowledgebase (http://www.adobe.com/support/)? Here's a knowledgebase article on the out of memory error: Export to MPEG or DVD causes freeze or error "...failed to return a video frame" (Premiere Pro 1.x) (http://www.adobe.com/support/techdocs/330380.html)

Christopher Lefchik
June 3rd, 2006, 05:27 PM
I've got 2 gigs of memory (The maximum WinXP can handle.) and my swap disc has 119gigs of space free.
Windows XP can handle up to 4 GB of RAM.

Eric Elliott
June 3rd, 2006, 10:38 PM
Thanks Christopher... not exactly my problem but I'll search through the rest of the fora.

Yeah, my WinXP box has 4 gig in it but only 2 is useable by applications. Not due to my configuration... that's just the way XP works, evidently.

Christopher Lefchik
June 4th, 2006, 08:46 AM
Yeah, my WinXP box has 4 gig in it but only 2 is useable by applications. Not due to my configuration... that's just the way XP works, evidently.
Windows XP allots 2 GB for applications, and the rest for the OS kernel. You can increase the memory allotted for applications to 3 GB by the use of the /3GB switch in boot.ini. See this Microsoft Knowledgebase article (http://support.microsoft.com/kb/823440/). While it is in reference to Windows Server 2003 it will work for Windows XP; just ignore the /USERVA switch.

Eric Elliott
June 4th, 2006, 02:18 PM
Cool info, thanks!

Still, 2 gig ought to be enough to burn a more than a 5 min DVD. A 50% increase isn't going to help much. I'm still convinced it should be possible to export a 30 min sequence from Premiere.

Or should I just chuck it all and go get a Mac and FCP? ;)

Christopher Lefchik
June 4th, 2006, 03:28 PM
Yes, 2 GB RAM should be more than enough to create your DVD. Did you try the solutions outlined in the Adobe Knowledgebase article I linked above?

Eric Elliott
June 4th, 2006, 04:34 PM
I downloaded the Media Encoder patch and I'll install it as soon as the editor gets off the machine!

Thanks again for your help.

Eric Elliott
June 4th, 2006, 07:52 PM
That did the trick! Thanks so much!

Christopher Lefchik
June 4th, 2006, 09:52 PM
That's great news! You're welcome!