I have a Pinnacle DV500 Plus card. I paid $1000 for it and expect it to work better then a simple Firewire card for $15. But no! I liked Premiere alot before but now I can't stand it. I know atleast 20 ways to crash it every time I do the specific thing.

My question is, I know there are more people on this board with the same card, do you have the same problems?

I would really like to be able to use my DV500 card with Vegas but I don't know if it's possible? Perhaps someone else knows?

Thanks!

/Andreas

What os do you have? I would be willing to bet there is a drive malfunction. Check for the latest drivers from Pinnacle.

I have WinXP Pro,

And the 3.0 Drivers. I'm downloading new drivers but I would be very amazed if it would work flawless as one would expect for a card like that.

Thanks!

/Andreas

I had lots of problems with Windows XP and version 3 drivers for my DV 500. I upgraded to version 4 and have had no problems since.

hope this helps

I Upgraded it and it got better but I still have problems with freezes and things like that. I guess I will have to use it as a analog in card only..

Thanks!!

/Andreas

You might try moving the card to another PCI slot. That sometimes helps with priority and IRQs.

Also you might want to check the disks. You shouldn't be running anything less than 7200 RPM spindle speed. Another problem might be fragmentation or low free space. If you are running low on space, add another drive.

Memory could be another promblem. XP tends to like more memory and it operates better with 1/2 gig.

If you have some anti-virus programs running, that might cause a problem too.

Finally, if all else fails, do a clean install.

Just for my own peace of mind, could you give me a brief rundown on your setup. . . computer, cards, memory, and what is it exactly that you do with your capture card.

When upgrading the DV500 drivers from version 3 to 4, I was told that for a trouble free life i should refromat my system and reinstall everything from scratch.

I followed this advice and have had no problems.

If this seems a bit extreme I think Pinnacle now have a Reg Cleaner tool for download on their website that supposedly removes any trave of version 3 drivers before version 4 is installed. I have not tried this but it might be worth a go.

Good luck.

Thanks again for the replys.

I might be picky and that might be my main problems. But I want a fast edeting solution. that's all..


My system is:

CPU: 2 X AMD 2000+ MP
Ram: Xtreme 512 x2 2800
HDD: 2X Western Digital 120 GiG SE (7200) (8mb cache)
Motherboard: ASUS Dual motherboard.
GFX: Asus Gforce 4 128mb
Sound: TurtleBeach Santa Cruz.

I've done clean installs, I've done alot of tweaking. Nothing
helps. I guess I have to blaim Premiere more then anything else becaues when I edit with Vegas everything goes great. The problems I get with premiere is.

1.Total system hang, when viewing DV longer then 30 sec in Premiere. (Freezes for 30 sec then opens up)

2. If I take the editline and drag it quickly across a DV (or any other media) the program crashes totaly. I can drag it slow, but If I drag it quickly and forwards and backwards it dies after 2-3 sec.

3. If I render a scene and I do anything else, like open a mail or something simple premiere hangs permanently.

4. I cant capture video in premiere. Although I sould be able to.

5. I have huge problems with some file formats.

I've built computers for the Swedish military and I've build my own computer so I would say I'm no beginner when it comes to computers. I find the DV500 soultion very user unfriendly.

Thanks for all your replys and help.. It's gotten abit better but I'm far from pleased..

/Andreas

i see you are running AMD ...
by any chance does your MB use via chip sets ??

make sure you have the newest drivers for your via chip sets ... i have noticed on many boards that persons that have AMD's and via chip sets have more problems then non via chip sets ??

Ditto's on the chipsets. However, I see a lot of unhappy Premier threads in other forums, for the same reasons that you state. I've never been so at ease with my editing since I switched to Canopus for converting my analog to digital, and also with Vegas 3.0, now Vegas 4. I'm using straight firewire for my capture along with my Nvidia Gforce 4200 graphics card. If you do have the via chipsets, dig hard for updated drivers, however, from what I've seen, some have few problems with Premier, and some have all the problems.

I have AMD 760MPX chipset, so it's not a via chipset. I know via can be alot of trouble.

Thanks again, With my old computer Premiere worked great, I bet it would do on this computer too, if it wasn’t for the combination Premiere - DV500. But I know what I have to do. I'm going to keep this DV500 but get a noter low end firewire card. If you can bare with it the analog capture is not all that bad. I can live with that.

/Andreas

My friend, I understand. I have a DV500 board that now sits in the back room gathering dust, along with it's predicessor my old DC30 board. I switched from Premiere to Vegas and have never looked back, never! I don't miss the board too much at all. It's a trade off. Yeah, there were some benefits but really they are nothing compared to being able to edit without ever crashing and the other countless benefits of Vegas. I sometimes go to the pinnacle forum to see what the lower life forms are trying to fix, for amusement. No insult intended, but I just feel like I am on a higher plane of existence using Vegas.

That is my perscription for your headaches. Switch to Vegas, and if you find someone who wants to buy a DV500, let me know.

Haha, Rob.... I hear you...
What solution do you have now? Cheap Firewire card?
What could you recommend me?

I have Vegas 3 but are going to get Vegas 4 and dump Premiere. Are there any analog - vegas solutions out there?

I want: Flawless editing (as I have now with Vegas)
I want: To be able to use my tvscreen with vegas (But I cant now because it only works with premiere) And it's hard to edit on that little screen. Not to talk about adjusting color.
I want: DV IN/OUT
I want: Analog in/out

What could you guys recomend me?


Yes, If I could sell my DV500 card I would too.. No doubt about that.

Once again I would like to say thank you to all posters.

/Andreas

I use a Canopus ADVC-100 for all of my analog to digital capture. It is a breakout box, converts analog to digital via firewire into computer, allows digital to analog output through the same firewire. I got tired of messing around with all of the other junk. Back when I started looking for a fairly reliable, fairly inexpensive solution for analog capture, I noticed that in all of the NLE forums, Canopus seems to have the fewest amount of complaints. When I started reading the Canopus forums, most of their threads had to do with tips and tricks, very few real problems and a good deal of the problems had to do with common system stuff, not the Canopus products. I got the ADVC-100 because it allowed me to do analog in and back out again. Purchased a cheap firewire card, and haven't had a problem since. The other really good move I made was going to Vegas.

If you are using a DV camera, you may already have "passthrough" capabilities for converting your analog to dig. Vegas will do analog and digital.

Harry:
Are you able to edit realtime with a analog out? (use a tv screen?)
And this works flawless with winXP and Vegas?

Well, I'm getting a XL1s within a few weeks.. *hyped* So I guess I could run my analog there. But it feels better with a box. And I like to edit watching it on my tv (as many here)

Thanks Harry, I'll look in to the ADVC-100!

I have run a DV500 since the beginning and have had very little problems with it. I have had it running on a P3 550MHz processor with 256MB Ram with no trouble. I now run the latest on a P4 2.4GHz and 1Gig DDR RAM.

Is there a Prem60.prf file in the premiere folder. If so delete it that might help. Or Defrag Harddrives, try the card in different slots. Is the motherboard supported?

Just thought I'll add my 2 cents,

All the best,

Ed Smith

I used to have a Pinnacle card and software. About a year ago I got fed up with their faulty software upgrades and damn glitchy software routines, in general. I switched to Vegas 3 and never looked back. This is one piece of professional, incredible software.

I thought the later versions of the 500 drivers made the dv connection on the 500 board OHCI complient so you could hook up OHCI devices and use them. If so I would think you could use that connection out to a DV Cam for Vegas PREVIEW output to your TV or monitor. I never tried it since I have other OHCI connections and since I stopped using it around that time. Sounds like it doesnt work based on your comments so I guess you'll want another OHCI card. Probably anything is good. Ads brand is good. Harry's Canopus reccomendation is good for your connections and there is also a recent test/reccomendation for Ads AV link on dvformat.com for analog and firewire you may want to check out at this link...

http://www.dvformat.com/htm/HomeSet1.htm.

If you have a DV cam with pass through you can use that with a firewire card but who wants to have their cam on all the time while previewing/editing.

Remember Vegas doesn't work like the 500. No realtime crossfades or output really but realtime previews. Your still have to render everything but the previews are great. If I really wanted a realtime board, I'd get Matrox RTX100 with a fast computer but I love Vegas over Premiere.

Hi,

I had some problems with my setup - I have a Abit P4S8X MB with a P4 @ 2.53gzh and 1gb mem. The problem I had was the memory speed. They where 400mhz DDR:s but on my mobo I could only run them at 333mhz else it went unstable after a couple of minutes.

You could test to lower the speed of your memory...maybe it will help you too.

// Lazze