Dan,

Why aren't you on the phone to Avid? If you just bought MC5, surely you have support...

Perrone,
I don't have the time right now. I am buried with work(other business)and editing two weddings,play,graduations ect.I hope in two months I will be able to really get versed in MC5.I think you were right about how amazing this program is. Where are the updated manuals for MC5? I can't wait to really learn
this program.Is the support free?



Dan
Forever Moments Video Productions

Dan,

It sounds to me that MC4 may not have uninstalled completely. This can happen for various reasons from not following all the little nitty gritty instructions in the Readme, to who knows what.

Before you uninstall MC5 and wipe out everything on your computer named Avid, you may want to try the following:

The Avid application folder contains a folder called Settings. I'd try deleting the MC State, Site Settings, and Site Attributes files inside the Settings folder. These files will rebuild, so don't worry about deleting them.


HTH.

Also it might be worth it to see if you accidentally unmounted your drives. Not sure if that's even possible, but do a File > Mount All if you can.

Dan,

I want to correct my post, I wrote it while not in front of my editing computer. The state and site settings usually exist in C:\Documents and Settings\All Users\Documents\Avid Media Composer\Settings.

But the folders can also exist elsewhere depending on where you store projects. So I would suggest doing a Windows search for them. Also, the spacing in the file names I listed is incorrect. The correct names are:

MCState
Site_Attributes
Site_Settings

Finally, I did not mention anything about user settings. Do a Windows search for *.avs. Then delete only the file your_username.avs.

Of course, store a copy of the files, somewhere else on your computer. I've never heard of deleting these files causing a problem. But it's still good to make a copies and put them in a folder somewhere else on your drive.

Sorry and HTH.


-Peter