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Re: CAUTION: 3rd party lenses
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Re: CAUTION: 3rd party lenses
So what was the outcome David???
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Re: CAUTION: 3rd party lenses
All fixed by Canon months ago. Have shot terabytes of footage since then without a single problem.
Canon tech and sales were outstanding and, as I mentioned before, they all went above and beyond all expectations in finding out what was wrong. I couldn't be more happier. I'm even starting to consider my options for the C500. Take care, Dave |
Re: CAUTION: 3rd party lenses
I'm not sure that I can avoid hot swapping lenses, given how slow the C300 is to boot. I guess I'll just keep my fingers crossed.
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I have been hot-swapping both C300 and a 550d. Daniel's answer above is interesting. Why isn't it in any manual?
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So if you are in a live documentary scenario these amounts of time can seem very long. I was interested to hear Daniel Browning's comments about checking the terminals with a multimeter and finding no difference between the camera being on or off but I don't really want to take the risk of loosing the use of the camera whilst on location. I had heard about the fuse blowing on a C300 from threads on user forums before I got my camera and most of the time I remember but there have been several occasions when I haven't shut the camera down and fortunately nothing has happened. I think it is an inbuilt design fault with the C300 and it will be interesting to see if it occurs with the C100. |
Re: CAUTION: 3rd party lenses
Pretty rubbish for a $16k camera. Are Canon going to do anything about it?
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This falls into the realm of expected user behavior for which one does extensive quality control testing with both ones own lenses and those of other vendors. Much like the current requirement for certifications of other hot disconnect scenarios such as USB and thunderbolt. There should be absolutely no requirement to shut a camera down to change lenses.
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Re: CAUTION: 3rd party lenses
I'm not clear on something in this discussion. While I don't own a C300 (but am lurking because I'm considering one), I have a 5D Mkiii and 7D and both shut themselves off if I accidentally push the button and start to take off the lens. ( I use both Canon and Sigma lenses). I've never had it not turn the camera off (or whatever state it is in when not on -grin). Does the C300 (and the C100) allow themselves to stay *on* when swapping lenses? That would be good, I guess, but not like the standard Canon setup on their DSLRs.
I agree that it shouldn't blow your camera either way. Likely this was a fluke. But it's nice to know that Canon did you right by working it out. |
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That's really interesting Al. My 7D does not turn itself off when I change lenses. Mine has the original firmware from a couple of years ago.
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I think something was lost in translation when this thread came back to life...I originally posted this back in March. It is now December. My camera has been fixed. When it came back (in April) I even purposely did a hot swap (multiple times) to try and make it fail. It was fixed. What ever the issue was, it was fixed. I think all the knee-jerking reactions, (especially 9 months after I first posted and especially by those that don't even own the camera) is uncalled for. I was an early adopter and I fully expected there to be some early issues (just like my 5dMII, just like my Nissan Titan, just like my first Ipod #1). And for the person who said problems with a $16k camera is rubbish, I think you need to take a step back and look at every single high-end camera that has ever been issued and tell me which one never had issues on Model #1 (some of us are old enough to remember the Sony D300 & D600's).
I think it's time for this thread to die. -df |
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And to reinforce Canon's position on this, why do you think the C500 is like this now? (see pic)
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