in progress

Status so far:

Unfortunately not 'solved'. Statement from Schneider: falls within quality specification.

Right now there is another problem:

The lenses were sent back to me, but are hold by UPS. They want me to pay a big amount of duty costs. However, i have already paid duty (of the same lenses) back in December. The problem.. Schneider wrote a $700 value on the package, so they (UPS duty department) probably thought they were new goods.

I can't get any further than the first line call centre at the UPS helpdesk. I talked with many reps there. They all tell me to pay the bill. They don't want to get me on the phone with the duty department or someone who can fix this problem. Very annoying. I hate these kind of bureaucratic companies. So far it remains silent from Schneider as well.

Sigh....

There is a Dutch saying: goedkoop is duurkoop. Which means cheap goods, get expensive in the end. I have learned my lesson.

Chris,

I never use UPS if I can find ANY alternative!!!!! Shipping from us to Canada, they charge a flat 51 dollars brokerage fee on anything, even a 5 dollar object!!!! No taxes or duties and you still get clipped!!!

I hope you can sort it out, last time that happened to me I ended up giving up and paying the extra expenses.


good luck!!!

Still haven't got my lenses, nearly two months later. They are still with UPS and they won't give them to me.

I do not blame UPS only for this. As they did not declare a 700 dollar value for return/warranty goods. An amount which i never paid as well.... (it was 2x $99)

Finally got my lenses. Schneider Optics came to the rescue and paid the fee which UPS wanted from me.

Case closed. Thank you Schneider Optics for the help.

Hi Chris,
Well, it took a while didn't it. Glad everything worked out OK.
Thanks for posting your pictures of the lens hood several months ago. I finally ordered mine and they are great. Considering the great price, they are fantastic.

Yes, it was a bit frustrating. But i guess it happens.

I am glad i can leave this behind now. :)

Good to hear you like the hood. I still do as well. I use it as my main hood. I clamp it on my Raynox Wide Angle lens as well.

This is what happened with the 16:9 lens magnifier

http://img20.imageshack.us/img20/2323/lens1fq0.jpg

ImageShack - Hosting :: lens2fe6.jpg


each of the hinges broke until the cap came off. i didnt use any force or something. i have used it about 7x during assignments.

pretty weak construction for the price. ($75)

Hi Chris,
I can't find a link to send you an email so I'll just put it here...... sorry boss if this is the wrong place :)

Anyway, are you interested in selling your Century Optics 16:9 Widescreen Adapter ?

Thanks, Tom B.

Hey Tom,
I have my 16:9 adaptor if you want to buy it.

Dave

Thanks Dave,
I am interested. I am picking up another GL2 and my others have the adapter. Have you decided on a price??
You can email me and let me know.

Regards, Tom B.