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-   -   Huge Problem XM2 (https://www.dvinfo.net/forum/canon-gl-series-dv-camcorders/32358-huge-problem-xm2.html)

Andre De Clercq September 27th, 2004 12:33 PM

What we get here is not a chroma shift problem, but a green peaking (overshoot) problem. The man's hair/background transient doesn't contain color ans so does the left side of the image (blanking signal).

Cosmin Rotaru September 28th, 2004 03:23 AM

You're right Andree.

Lorand wrote in romanian that the service guy told him "sir, it seems that you have no experience with DV". So he (the service guy) sugested, by that, that this is a normal manifestation of DV format!
So, I just wanted to let Lorand know (in case he didn't already know) about the 'chroma shift' - normal manifestation of DV, as opposed to the problem of his camcorder. I didn't know it is caled green peaking.
I know you have more knoledge on this stuff, Andree. Do you think it could be solved in 'service menu'?!

Andre De Clercq September 28th, 2004 03:38 AM

No Cosmin, the service menu can't correct color selective corrections.

Cosmin Rotaru September 28th, 2004 03:53 AM

Lorand, you need to visit canon.com and write to someone. Tell them about your problem and tell them about the answer you got from canon service Romania. Is the only way you can get somthing fixe here. I had a problem with a new Philips TV that I got it repaired only after writing to philips.com. I had some problems at BRD that I only got fixed by writing to GSG from France... people here only work when forced from outside...

Lorand Toth September 29th, 2004 05:08 AM

so...
 
I've e-mailed to Canon last week but nothing, no answer. I will mail again tomorow. I don't know where should i send the mail, Canon US or Canon Europe?

Thancks for the postings guys, it's really helping me.

Cosmin Rotaru September 29th, 2004 05:15 AM

CEE_INFO@canon.at

http://www.canon-cee.com/

I've wrote them about the zoom issue I have and they redirected me to canon.ro... So you should tell them that you already talked to canon.ro / canon service. Tell them the all story!


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