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-   -   XM2 Capture problem (https://www.dvinfo.net/forum/canon-gl-series-dv-camcorders/52006-xm2-capture-problem.html)

Jim Hill September 30th, 2005 08:00 AM

XM2 Capture problem
Once upon a time I lived in Singapore and had no problems with my Adobe Premiere installation and capturing video from my XM2.

I then moved from Singapore to Paris. While doing that I uninstalled my Premiere and did a bit of cleaning up of my computer. It's taken me a while to dust off the camera...

Now I have a problem.

When I try to capture video in Premiere the first frame freezes in the monitor window and the software refuses to capture any video.

I test movie maker and it doesn't see any video either.

I restart my computer.

I try movie maker first. No problem, can do the capture etc. I then try Premiere. First frame freezes in the monitor and no video is captured. I try movie maker again and it doesn't work any more.

I restart. I install Scenalyzer live. I try to capture in Scenalyzer. The first frame freezes and no more video can be captured.

I restart.

I try movie maker. No problem. I try scenalyser and the first frame freezes. I try movie maker again. No video, no capture.

At no time do any of the programs have a problem controlling the camera. Effectively the only program that works is windows movie maker, which is obviously a problem.

Anyone know what the hell is going on?

David Ennis September 30th, 2005 11:30 AM

Since it's a problem shared by two separate third party publishers, sounds like you have something fluky going on with the firewire port driver and/or supporting OS files. I'd try deleting the driver via the Winows control panel, then reinstalling it. If that didn't work a repair overinstall of XP may be needed.

Sasha Stojkovich October 3rd, 2005 03:21 AM

similar experience
I had a similiar problem, but I was/am capturing with my notebook... THe capture won't work (no preview, lost frames,...) if the notebook is on power. As soon I disconnect the notebook power and leave the notebook on batteries, everything is working OK....
I couldn't solve the problem, even after escalation to the manufacturer.


Jim Hill October 4th, 2005 04:20 AM

Well I will see if I can solve it by messing with the drivers. If I do faind an answer I'll post it.

Jim Hill October 7th, 2005 05:09 AM

Ok, reinstalled drivers. No good. Same problem.

I did install Ulead video studio (it came with the firewire card) and it works but has a sound problem.

Here is the summary:

Windows movie maker capturess
Ulead captures video but has a problem with sound
Premiere doesn't work (freezes within a couple of frames, then goes blank)
Scenalyser doesn't work (ditto)

If premiere or scenealyser are tried first then nothing works afterwards until the computer is restarted.

Sasha Stojkovich October 9th, 2005 08:38 AM

i gave up trying to solve the problem of my notebook. when i need to transfer the video to hdd, i just add additional battery and thats it...

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