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-   -   Burned artifacts in viewfinder! (https://www.dvinfo.net/forum/canon-xf-series-4k-hd-camcorders/483105-burned-artifacts-viewfinder.html)

Lou Bruno July 23rd, 2011 07:26 AM

Re: Burned artifacts in viewfinder!
 
This is starting to sound like the Error Rate Adjusment debacle on the JVC 500 and the dead pixels on the shoulder mounted Panny 200 series issue.

It's time for Canon to step up to the plate and acknowledge that there is a flaw with the EVF and it has to be addressed. I am sure if there are enough professionals having this problem that it is not the camera operators fault. Hummmm....time for a class action lawsuit???????????

Robert Schmidt July 23rd, 2011 11:27 AM

Re: Burned artifacts in viewfinder!
 
Has anyone had this problem with the XF100? I am trying to protect its viewfinder when in the sun but I know there have been times when its seen many direct hits. No problems as of yet.

Lou Bruno July 23rd, 2011 05:39 PM

Re: Burned artifacts in viewfinder!
 
So far no problems with my XF-100 and the HF G10. Now, the XF-300 is another story. However, Canon has a great solution for the XF-300........a plastic EVF plug :-) Now that's funny and low tech..

Larry Pfister July 25th, 2011 10:12 AM

Re: Burned artifacts in viewfinder!
 
2 Attachment(s)
I have not yet found the time to park my xf300 long enough to not effect work, so am getting by with tape on the viewfinder and using the screen. Not the best, but I have to do what I have to do.

Am posting a couple of photos to show the damage, one with the cam powered up, another off so you can see it clearly burned in.

From reading other posts here I am hoping this will be covered, but I am almost ready to get it fixed and put up for sale. I simply cannot live with this and do not have the time to chase Canon should it happen again, so I will shoot until I have a month off before the warranty is up next summer.

Crazy how some of us have this and others do not. Makes for a difficult issue to deal with.

LP

Chuck Fadely July 30th, 2011 10:59 AM

Re: Burned artifacts in viewfinder!
 
I just received an XF305 that had been back-ordered since the quake, so think it's a current one. It came with the eyepiece cover.

In less than a week, I've got bad blobs in the viewfinder - bad enough to interfere with normal use. I knew about this issue and was careful not to let the eyepiece point toward the sun.

It's still a problem.

Lou Bruno July 30th, 2011 11:15 AM

Re: Burned artifacts in viewfinder!
 
There is NO excuse for a camera in this price range to have an issue with the EVF. The hi-tech answer, using a plastic plug, is not the proper way to fix this problem. Canon should have a general recall to address the reason why the EVF is sensitive to sunlight. We all can't be unaware of this problem after purchasing the camera. Totally unacceptable.


Quote:

Originally Posted by Chuck Fadely (Post 1671253)
I just received an XF305 that had been back-ordered since the quake, so think it's a current one. It came with the eyepiece cover.

In less than a week, I've got bad blobs in the viewfinder - bad enough to interfere with normal use. I knew about this issue and was careful not to let the eyepiece point toward the sun.

It's still a problem.


Larry Pfister July 30th, 2011 11:40 AM

Re: Burned artifacts in viewfinder!
 
I don't get why I used the cam out in the sun for a full year and never had a problem, with others it happens very early, while obviously many more owners seem to have no problem at all.

I have shot with prosumer cams since my AG456 Pana too long ago to recall, thru GL1s, GL2s, one Sony couple more SD Panas, and Prosumer JVC cams. I shoot 100 hours of video a year the same way now as I have with all those for going on two decades and not once has a problem like this ever anything come about.

Very frustrating for when I finally get a decent cam to upgrade my business and this happens.


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