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-   -   Is my Xh a1 broken (https://www.dvinfo.net/forum/canon-xh-series-hdv-camcorders/117998-my-xh-a1-broken.html)

Mark Doherty March 28th, 2008 10:34 AM

Is my Xh a1 broken
 
I turned on my 4 month old canon xh a1 last night to receive the scare of my life, when i turn it on in any mode all i get on the viewfinder and the lcd is a blank white screen.

Has anyone heard of this happening before.

Should this be covered under warranty.

Bill Pryor March 28th, 2008 11:38 AM

It definitely should be under warranty.

Larry Vaughn March 28th, 2008 01:36 PM

xl/xh owners club
 
It's free, so when you send it in ask to join the XL-XL owners club. The do give priority for members.

Bill Busby March 28th, 2008 04:48 PM

Quote:

Originally Posted by Mark Doherty (Post 850068)
... when i turn it on in any mode all i get on the viewfinder and the lcd is a blank white screen.

I'm assuming you mean all shooting modes & not playback mode as well? If so, check your standby/lock switch :)

edit: ooops! I didn't notice the "white screen".

Bryan Gilchrist March 28th, 2008 11:03 PM

What mode do you turn it on to? Manual ("M")? If so, then you need to adjust your exposure. Try turning it to the very last option (the green square) and see if you still get nothing but white.

Chris Hurd March 29th, 2008 06:22 AM

Also locate the reset button under the flip-out LCD panel near the speaker and press it with the end of a a paper clip -- I believe you need to have the power source disconnected when doing this. If it doesn't work, then it's a trip to Canon service. If it works, then perform a full system reset via Menu > System Steup > Reset All > Yes.


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