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-   Canon XL and GL Series DV Camcorders (https://www.dvinfo.net/forum/canon-xl-gl-series-dv-camcorders/)
-   -   problem when conection to PC (https://www.dvinfo.net/forum/canon-xl-gl-series-dv-camcorders/35760-problem-when-conection-pc.html)

Dick Reed December 2nd, 2004 05:31 PM

Yes its under warranty but they won't pay for "damage"... they claimed they could tell the pins were bent/broken by a pull on the connector.

Michael Lopresti December 2nd, 2004 05:35 PM

mine was connected but i didnt step on or bend anything

just didnt work

i got a email back from canon they told my to try plugging the can in to another pc and to msg them back after i do




i hope i dont have to pay i just spent 5400 on this thing lol


thanks Dick

cheers

Michael Lopresti December 29th, 2004 06:53 PM

well i got my camera back finally they had to replace the mainboard but it didnt fix my problem reallly.

they got rid of the flashing "DV IN"

but windows still can not see the camera being thier

so i brought it back in and he hes said my dv control was off and he turned it on. I told him ive already done that and he said if it doesnt work to bring it back in to him tomorrow.

i thought when you bring stuff in they are spost to make sure shit work befor they get you to pick it up amd waste gas and time

anywho...im going to bring it back in tomorrow

thanks for listening to me babble

LOL


cheers

Mike

Kevin Kocak January 5th, 2005 02:41 PM

That's why I spent a couple hundred extra for a cheap little dv camera. I am just too scared to use my $5000 investment as a video deck.


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