Hi all,

Received my Sony DSR-11 deck a week or so ago. Happy to report that all XL2 tapes are working so far.

Thanks,

Matthew.

This thread is not new but I am having a very similar issue.

Tapes that were recorded with my GL-2 will not play right (same pixilation and audio drop-outs as others) in my Sony DSR-11. However, they WILL play just fine in my Sony DSR-40.

The same tape stock recorded using Sony's DSR-500 will play fine in BOTH the DSR-11 and DSR-40, so I've ruled out the DSR-11 being the problem.

Because the DSR-40 has no problems playing the GL-2 tapes, would it be possible to have the heads of the DSR-11 aligned to match the DSR-40 instead of having to mess with my GL-2?

David,

If I understand you correctly, you may have two problems here... it may be that both the GL2 and DSR-11 heads are slightly misaligned, yet the DSR-40 is still within spec.

I would start with the GL2. How many hours of usage do you have on it? You can request Canon to realign the heads for the DSR-11's specs. As my post earlier in this thread mentions, I did this with my XL2 and everything is fine.

Unfortunately, it does cost money to have this done if the camera is out of warranty. Hope this helps.

Kevin

Do you have any idea how much Canon might charge for the head realignment? I've got the problem & am out of warranty.

H.

Well, a typical charge for cleaning and alignment 'check' is $250. But it could be more.

You hit the nail on the head. This has happened in the past with the GL-1 and GL-2 series. Tape pitch and alignment.