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Originally Posted by Stuart Nimmo
(Post 865154)
I've been following this on this forum
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If that's true then you already have the correct information that you're looking for.
That's a mistake. With this forum, you don't need "elsewhere."
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I've also heard that folk have persuaded Canon to part with the firmware
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That's an entirely different matter. The firmware upgrade that you've heard about Canon providing to end users is *not* the same thing as the PAL / NTSC upgrade.
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on the basis that a camera is not a great item to ship about.
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Nonsense. The reality of the video production business is that cameras are indeed shipped about as a matter of necessity; any serious camera owner knows that and takes the steps required to insure that their gear travels safely and securely.
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I am prepared to order an XL H1S through a dealer or from the factory with this firmware conversion already installed; and made that clear.
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And I have made it clear that this is *not* possible. The factory does not sell direct, and dealers do not have access to the PAL / NTSC firmware upgrade. You need to buy the camera first, and once it is in your possession, you send it to Canon for the PAL / NTSC upgrade. Your dealer is not involved in this process. But I've already explained that.
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However it was at that point that I was told that Canon were no longer offering the NTSC/ PAL option at all.
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You were told wrong. Canon still offers the PAL / NTSC upgrade. It has never been available to dealers. It has been and still is available only to end users.
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This may be incorrect information, I do hope so, if it is I do wish someone would nail it and correct it.
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It's definitely incorrect information. I've nailed it and corrected it in my previous post, but maybe the second time is the charm.
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NTSC/ PAL is what I'm prepared to buy.
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You buy the PAL / NTSC upgrade directly from Canon after you have purchased the camera from an authorized dealer. You send the camera to Canon factory service. It comes back with the PAL / NTSC upgrade. That's the procedure. I don't know how to make it more clear than that.
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We know that it exists or has existed, that it is a possible.
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It still exists, it is possible; you buy the camera from your dealer, then once you have it, you send it to Canon for the upgrade, which you buy directly from them. Canon sends it back to you with the upgrade installed.
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But once out there on the market, to take it away would not be good news at all, I'm sure we all agree on that?
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It has not been taken away. You just don't seem to understand that it was never offered as a dealer option, and that it's up to you to buy the camera first and then send it to Canon for the PAL / NTSC upgrade.
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If you are able to find out the truth of this matter you will be doing a lot of people a big favour.
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A lot of people are *already* aware of the truth. There has been no change to the procedure for obtaining the PAL / NTSC upgrade.
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I am told by another London dealer that Canon UK at least are remaining tight lipped about it.
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It doesn't take very many words to say "nothing has changed."
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You'll be pleased to hear that a number of them are following this thread.
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I already know that.
I guarantee it.