error: No known conversion for selected file
 

Hi,
downloaded a 7-day-trial of NeoScene for Mac today. When I open NeoScene and choose one of my captured hdv files I got the following messages:
No known conversion for selected file
<filename.mov> (mov/hdv3)

My setup is as follows:
Mac Pro 2x3.2 GHz Quad-Core Intel Xeon
8 GB of Ram
614 GB available space on a dedicated media disk (Raid0 1.5TB)
Mac os X 10.5.7
Final Cut Pro 6.0.6
Quick Time Pro 7.6.2 (518)

I capture footage in both Final Cut Pro and Quick Time in the format HDV 1080i50 but none will open in NeoScene!
The captured files play fine in Final Cut and Quick Time after capture, but won´t open in NeoScene.

Need a little help here please!

Submit a trouble ticket, I believe support will have your answer
Support Center

Thanks David,
sent a ticket, awaiting further instructions!