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-   -   Audio sync problem ProspectHD and 7D (https://www.dvinfo.net/forum/cineform-software-showcase/466974-audio-sync-problem-prospecthd-7d.html)

Bill Engeler November 2nd, 2009 08:07 AM

Audio sync problem ProspectHD and 7D
Hi - I posted earlier about this problem, and filed a ticket with Cineform, but haven't heard anything, and I wanted to see if anybody else had a similar problem.

When I convert MOV files shot at 25P with an EOS 7D to cineform, the HDLink log reports "Pitch-Correcting Canon 5D audio to 29.97." The audio then drifts out of sync about 2 frames per minute.

There are no settings I can find that mention 29.97, either in the camera or in HDLink. I'm in PAL land.
When I capture from my XHA1, there is no problem. It's only the 7D files that have it, after conversion.

XP, ProspectHD latest version

Any ideas?

David Newman November 2nd, 2009 09:51 AM

This why Canon is remiss in not send us a camera. Seems like a bug. Could you please upload a short clip with obvious audio sync to ftp://ftp.cineform.com/pub/incoming (use regular windows explorer then drag in the sample file.)

Sorry for the delays in support, the support lead got married this weekend.

Bill Engeler November 2nd, 2009 10:14 AM

Congrats to the newlyweds. I sent a file to Cineform before via yousendit. I just updated the ticket with the link information. I did it this way rather than upload the huge file again, but I could FTP it to you if I have to. Thanks.

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