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-   -   HDLink - big crash! (https://www.dvinfo.net/forum/cineform-software-showcase/473756-hdlink-big-crash.html)

Dennis Stevens March 3rd, 2010 07:19 AM

I installed the beta I found anyway, it made no difference.

BTW, would upgrading to Premiere Pro CS4 make any difference?

David Newman March 3rd, 2010 09:48 AM

Continue to work with support, as your issue is more isolated. They may need sample clipa or a remote session login.

Jake Segraves March 5th, 2010 11:11 AM

We did a remote access session and did a complete clean install of Prospect HD. We had to remove some components that were left over from a previous Aspect HD installation. And that seems to have resolved the issue.

Dennis Stevens March 5th, 2010 11:26 AM

Big Thanks to Jake for solving the Case of the Big Crash!


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