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-   -   Cineform Key code? (https://www.dvinfo.net/forum/cineform-software-showcase/474432-cineform-key-code.html)

Ron Little March 9th, 2010 10:33 AM
Cineform Key code?
 
How long does it take to get the activation code from Cineform? I purchased Neoscene from Video guys yesterday and I installed it today. I tried to activate it following the steps prescribed but never got the key code email. When I click submit the screen is not clear if they got the request or not.

David Newman March 9th, 2010 11:58 AM
Normally about 10 minutes. Check with support to see if they have your activation request. Support Center

Ron Little March 9th, 2010 12:03 PM
It was in the spam folder. Thanks

Jake Segraves March 9th, 2010 12:08 PM
The activation request was received by our database. You should have been sent the activation key. You may want to check your spam or junk folder.

I will send it to you again from my e-mail address.


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