thanks ...
 

I await with pleasure!
all the best

I wholeheartedly feel that delaying the release is a prudent idea until the units can be made to work with a reasonable degree of reliability. Remember we are one year into the development of the XDR and are still discovering CF card and other more minor issues.

I would suggest anyone who expects to take a Nano out to the wild reaches of the Congo test the unit for a month or two until it is evident that the risk of failure is small enough to justify the risk of using anyone's brand new product (insert RED or Iconix camera here). The exceptionally good news is that each and every problem with the XDR has been able to be fixed by a down-loadable firmware update. I have a very early XDR and it performs every bit as well as the more recent ones.

There is no problem with a manufacturer being excited and optimistic about their new product, I would expect nothing less. I would suspect the delay was not announced because CD felt the fix will happen sooner rather than later. I too would like to have heard preemptively as well though. The Nano is ahead of its time, no other product packs so much power to record high quaility HD in such a small package for a such a reasonable price. It is going to be an outstanding product... when it is done.

Dear Friends,

The initial nanoFlashes were shipped for presentations and trade shows, one in South Africa that only occurs every two years, one in Japan, and one for an industry event in Los Angeles.

We have found, this morning, that the problem was not in our FPGA, Field Programmable Gate Array, but in our microprocessor code. We have narrowed it down to the specific internal firmware version that caused the problem.

We are now attempting to determine the exact cause of the problem so we can fix it. If for any reason that we can not find the problem, we can always go back to a previous version of our microprocessor code. As I said before, this is not a big deal, but it is a delay.

While it is possible that we shipped the intial units with a problem, I doubt that we did. Otherwise, we would have heard by now. During trade shows, it is very typcial to record and playback hundreds of times.

When we detected the problem, via our internal testing, we held up deliveries to end users. While we could have shipped and then asked that the units be updated upon arrival, we choose not to do so.

We have not intentionally lied about anything. We posted this problem within a few hours of when I learned about it.

I made the decision to get the EX3 and the nano to do high end work. I'm very pleased with the EX3 and when I add up the costs for this camera, the nano and SGBlade with lens ... I still put out less than the cost of a basic Red. I will get a scarlet when it comes out later this year and intend to use the nano on all HD productions I shoot. Whatever the future holds ... we are going into a deep depression economically and do think this will put a damper on production but believe my equipment will last to weather out the bad times coming!

Kuddos to Dan and Mike for being responsible to their customers. They have always shared their dilemmas with us on this forum. I certainly wish all the other manufacturers of equipment do the same but that is not the case. I for one say get it right ... then ship. I've waited for the nano since it's inception and have no problem waiting a bit more! They'll ship when it's ready!

Agreed. I have a specialized application that has desperately needed a product with the small size and power requirements of the nano for the last four years. I don't mind waiting a few extra weeks/months for a product which has no current substitute. If I needed to shoot tomorrow I would just get an XDR and live with that.

Dear Friends,

Late last night, we found the problem with our firmware.

We have been thoroughly testing the firmware and we will continue to test, using multiple nanoFlashes, tonight.

so, when can i try to buy 1 sample? i live in Italy!

Dear Roberto,

I have sent you a private email.

We have many dealers in Europe. We will put you in touch with one of our dealers when you respond to my email.