FS4 and XL2 not always recording
 

I am using the FS4 with an XL2 and in general everything works fine

We generally tape all day events the camera doesnt run all the time. It may go to sleep in between and that generally hasnt been a problem

We use retro cache recording also

sometimes though it stops recording. Well it doesnt really stop. it starts for every push of record (as per log) but stops without recording any frames

Last sunday we had it again and lost one hour of footage because the videographer didnt notice (not even sure what the display would look like)

After that hour it mysteriously started working again and worked for the rest of the day

Any ideas what that could be

anyone ?

Focus ?

Hi Michael,

Sorry for the late reply. I have been traveling.

A software patch is due shortly to solve this issue. If you would like to sign up as a beta tester, I can provide you the version now to fix this. Send me a message at mmcewen at focusinfo.com.

Thanks,

Matt

thanks will do