New Yorkers are lucky
 

I must admit I have a bit of jealousy for all you fine folk living in New York that can go visit B&H any time you want. I have always had a hundred reasons to visit New York for pleasure (historical sites, theatre, restaurants, etc) but often debate visiting just to go to B&H, especially when I have a large PO. We use B&H online almost exclusively and have always had a great experience from information gathering, ordering, shipping, and the occasional RMA - the staff is top-notch. I do wish I could print out invoices from phone orders from my web profile but that is a minor thing. Just received a recent order from them last week and as always it was a positive experience.

Thank you. This is very gratifying and much appreciated.

International
 

I bought some sound Gear from BH in a Monday, got it on Wednesday. And did I mentioned I live in Portugal? Can´t get any faster than that!

Great service to the UK
 

Hi,

Just to add my voice. I used B&H for the first time a couple of weeks ago. I ordered a Century Wide Angle lens on the Thursday, and the lens arrived on Monday morning here in this remote corner of the UK.

One reason was it was a bit cheaper, £40 less than UK, even with shipping, duties tax etc. Also, it was in stock, which saved a lot of messing around with UK suppliers who would wait for weeks for it to come in.

Taxes and duties were not a problem. I chose the pre-payment option where I could pay all the UK duties in advance, and the parcel got to me so quickly you'd think they'd greased it!

Excellent service, truly excellent.

I have spent tens of thousands of dollars with B&H since about 2000 and have never had any problems. There were a couple instances where I ordered the wrong item and had absolutely no problems returning it for the correct one.

I have always been satisfied with B&H.

Those following this thread may notice a few recent posts are missing. Chris S. please continue that particular discussion with Henry by an alternate path; not really an issue to be worked out in the public forum. Thanks for understanding.