Re: BH vs. Adorama
 

As a Canadian customer we need to evaluate the TOTAL shipping charges to see if they truly are the most cost effective choice. I will in the future take more time deciding which company gets my order based on the transparency of the fees charged by that company.

Re: BH vs. Adorama
 

Henry, I'll support this 100%. B&H has made a very good decision (for us Canucks!) to do this. Though it -sometimes- seems like you're tacking on extra fees when an order gets added up, it's important to know that they aren't your fees and that UPS and FedEx would also be charging those fees and more.

I'll also add that I support B&H over Adorama for the reason that the Adorama Ebay store still has issues shipping to Canada and often don't answer emails.

(ps, did you fill that crate of Pelican cases I just ordered with $100's like you promised? ;)

Re: BH vs. Adorama
 

We would love to be able to ship Ebay items to Canada; the reason we aren't at this time on our eBay store is not because of Customs & Duties nor is it a Purolator issue. It is simply due to eBay's Shipping Calculator which is not working 100% as they have errors. Some Canadian zip codes don't charge correctly while random items with FREE SHIPPING in the U.S. carry over to Canada. So, this is somewhere between EBay and Channel Advisor. Over the past year and a half our Ebay manager has been trying to work it out... eBay / Channel each played the Blame game with no results. This is one of the major reasons we are getting rid of Channel Advisor.
This new eBay integration implementation should be completed by the month's end. After all the bugs are worked out we will be shipping again to Canada and we'll add the EU and Australia too to start with. Ultimately, we would like to ship to all the countries Adorama.com does.

However, your complaint about Ebay staff not responding to emails is certainly a matter of concern. I would be grateful if you could email me directly with more information about this and I will give it my immediate attention: Helen@adorama.com I know that one member of the Ebay team has been in and out with Medical issues over the past 90 days, however his working from home has been monitored and all the customer service emails should have been responded to.

There are those Product Related emails that he knows nothing about and forwards to sales@adorama.com to complete and they should be done in a timely fashion; we are checking to confirm.

Re: BH vs. Adorama
 

Just noticed this post:
Not quite sure what has gone wrong here but as you can see from my post on 14 May 2011, I'm not from Canada, and I have no problems with the prices and carriage charged by B&H.
I have (last week) received a catalogue from B&H which is a handy reference for what's available on the market outside the UK. I would use it to purchase certain items that were not available in the UK.

Re: BH vs. Adorama
 

Doesn't matter to me.

Whichever retailer can get me a Nikon D800, I'll buy it on the spot.

Still can't find this camera.

Re: BH vs. Adorama
 

I agree, anyone who can get me the D800


I've been on the waiting list since April 2nd

Re: BH vs. Adorama
 

I have 100% confidence in both B&H and Adorama. B&H tends to get most of my orders because of the world class web site, makes it easy to shop and compare.

When Nikon recently announced the D4 and D800, I placed pre orders within an hour of going live, D4 on Adorama, and D800 at B&H.

...But my local Best Buy had a clever guy in the Camera Department, who took unofficial wait list info and monitored Best Buys internal product imports. As cameras came through customs, I got a heads up to show up in the store and order a camera, with guaranteed delivery within a week. Turns out I got 2 D4's and a D800 from Best Buy before B&H or Adaroma were shipping to non-NPS folks.